Senior Product Manager (SMB)

Palo Alto Networks • Santa Clara, CA

5d

About The Position

As a Principal Product Manager for our Small Business security team, you will be a strategic leader shaping the next generation of security solutions. You will partner with engineering to deliver cutting-edge, AI-powered products focused on financial fraud and scam protection for small businesses. This role is pivotal in collaborating with marketing and sales to execute go-to-market strategies and enabling small business organizations to secure themselves with innovative, AI-driven capabilities.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent military experience.
• 7+ years of experience in product management.
• Strong analytical and problem-solving skills, with demonstrable experience using data to inform product decisions.
• Experience working within an Agile development environment and collaborating with cross-functional teams.
• Excellent communication and collaboration skills, with the ability to articulate a clear and compelling product vision.

Nice To Haves

• Experience in financial fraud prevention, cybersecurity, or fintech.
• Proven track record of launching successful products and services for small businesses (SMBs).
• Strong understanding of user experience (UX) design principles and methodologies, with a focus on simplification for non-technical users.
• Demonstrable track record of success in bringing new products to market.

Responsibilities

• Define and drive the product vision, strategy, and roadmap for our SMB security product line, with a focus on using AI to solve financial fraud and scam challenges.
• Conduct market research, competitive analysis, and customer feedback to inform product decisions and ensure solutions serve small businesses effectively.
• Proactively collaborate with design and engineering teams to develop product prototypes and interfaces that simplify complex security management for small business owners.
• Identify and drive integrations with key technology partners, particularly with Fintechs, Payments, and Banking institutions that serve Small Businesses.
• Work closely with data scientists and AI/ML engineers to develop and integrate advanced fraud detection algorithms.
• Create and maintain clear product documentation, including user guides, training materials, and release notes to support go-to-market and sales enablement.
• Monitor product performance and customer feedback to inform a cycle of continuous product improvements and strategic updates.
• Work across functional agile teams, including Engineering, UX, and Marketing, to ensure alignment and the successful execution of shared objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees