Senior Product Manager - Provider Network & Interoperability

Progyny•New York, NY

18d•$130,000 - $145,000•Hybrid

About The Position

Thank you for considering Progyny! As a Senior Product Manager on Progyny’s Network squad, you will support the technology that underpins our managed network of fertility, reproductive urology, menopause, pelvic floor, and women’s health specialists—one of our key differentiators in the industry. You will manage the backlog of features, initiatives, and enhancements aimed at improving clinical data exchange, partner integrations, and overall provider experience. You will collaborate with cross-functional teams—Engineering, Clinical Operations, Data & Analytics, and external partners—to build scalable solutions and deliver measurable outcomes that advance Progyny’s mission to help people have healthy, successful family-building journeys and optimal health outcomes.

Requirements

Healthcare & Technical Background : 3–5+ years of product management or related experience in healthcare technology, with hands-on knowledge of EMRs, healthcare data exchange, or practice management software.
Interoperability Expertise : Familiarity with healthcare data standards (e.g., HL7, FHIR, EDI) and relevant concepts such as utilization management, clinical outcomes, provider credentialing, provider search, and data security.
Product Lifecycle & Agile : Comfortable owning the product development process from discovery to launch, with proven ability to write user stories, manage backlogs, and work in an Agile environment.
Analytical Mindset : Capable of defining success metrics, analyzing outcomes, and iterating based on data-driven insights.
Collaboration & Communication : Excellent communication skills, able to translate complex technical concepts for non-technical stakeholders, and adept at cross-functional teamwork.
Education : Bachelor’s degree in a relevant field (Healthcare, Computer Science, Engineering, etc.) or equivalent practical experience.
Please note: Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

Nice To Haves

Salesforce Proficiency : Experience working with Salesforce (Service Cloud, Health Cloud, and/or Experience Cloud) is highly preferred.
Fertility and Women’s Health (Preferred) : Experience or interest in fertility, reproductive, or broader women’s health verticals is a strong plus; alternative healthcare verticals with robust data and interoperability components are also valuable.
Design Tools & Data Skills : Knowledge of Figma and LucidChart (for wireframing/prototyping) and proficiency with Excel or SQL (for data manipulation and analytics) is a plus.

Responsibilities

Own the Product Backlog : Prioritize, refine, and maintain the backlog of features and user stories that enhance interoperability with EMRs and practice management software, ensuring alignment with business goals and client needs.
Manage Projects & Roadmaps : Collaborate with Engineering, Clinical Operations, and other stakeholders to define short-term objectives, plan sprints, and maintain an up-to-date roadmap for the Network squad.
Drive Technical Integrations : Oversee data feeds (APIs) and third-party integrations that enable real-time exchange of clinical, claim, and utilization information between Progyny and provider partners.
Healthcare Interoperability : Ensure solutions comply with relevant healthcare data standards (e.g., HL7, FHIR, EDI) and other industry best practices related to data privacy, security, and regulatory requirements.
Identify & Measure Success : Define KPIs, track feature performance, and leverage qualitative and quantitative feedback to inform improvements and demonstrate impact on member/patient outcomes, operational efficiency, and overall ROI.
Stakeholder Collaboration : Facilitate discussions with internal teams (e.g., Member Services, Data & Analytics) and external provider partners to understand evolving needs, gather requirements, and ensure seamless product delivery.
Continuous Discovery & Innovation : Conduct market, user, and competitive research to propose innovative ideas that improve clinical workflows, data visibility, and partner satisfaction.

Benefits

Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match
Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally and a mentorship program
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office