Senior Product Manager - Founding Family Beta Program

Sunday • Mountain View, CA

7h

About The Position

We’re launching Memo into real homes in late 2026, bringing an AI-powered home robot into the messy reality of people’s lives. We need a Senior Product Manager to own our Founding Family Program end-to-end: recruit the right founding families, lead cross-functional coordination across robotics, legal, and marketing, and turn real-world feedback into the insights that will define this new category.

This isn’t just a beta program. It’s the foundation for how helpful robotics enters the home: an early-adopter program where families try Memo’s first suite of skills in their homes and help shape what we build next. You'll be building the playbook and shaping our next phase of growth. You'll work directly with the Head of Product to define what skills Memo learns first, how we measure success, and what we learn from bringing AI robotics into the home.

This role requires someone who can think strategically about product, execute operationally on complex programs, and turn user behavior and feedback into clear insights and engineering requirements.

Requirements

• 5+ years in product management, with at least 2 years in a senior or lead role
• Hardware or robotics experience — you've shipped physical products and understand the constraints of atoms, not just bits
• Beta program or pilot experience — you've launched products into the real world with real users and iterated based on what broke
• Cross-functional leadership — you know how to align teams with different priorities and drive execution without formal authority
• Mentorship experience — you’ve mentored or developed junior PMs or cross-functional partners, and you’re excited to grow into people management as the program scales
• User research skills — you're comfortable conducting interviews, synthesizing insights, and building conviction from qualitative and behavioral data
• Operational rigor — you can build systems and processes, not just product strategy
• Insightful decision-making — you can read between the lines of user feedback and behavior to make non-obvious product calls
• Comfort with ambiguity — you can help define the scope of work, not just execute against clear requirements

Nice To Haves

• Experience with AI/ML products or autonomous systems
• Background in safety-critical products (medical devices, automotive, industrial)
• Consumer hardware experience
• Experience working in early-stage startups (Series A/B)
• Experience building and scaling product teams

Responsibilities

• Own the Founding Family Program strategy: Work directly with the Head of Product to define learning objectives, participant criteria, and the overall program experience. You’ll help decide what Memo does in its first homes — the scope is still being defined, and your input will shape it.
• Define success metrics and reporting: Establish a clear scorecard for the program (for example: deployment readiness, active usage, issue-to-fix turnaround time, safety incidents, and participant retention) and keep the team aligned on what we’re learning.
• Select and onboard founding families: Work with the Head of Product to identify and onboard beta participants who will help us learn the most. These aren’t just users — they’re partners in building Memo. You’ll set clear expectations around privacy and data practices, time commitment, and lightweight feedback rituals.
• Lead cross-functional execution: Coordinate across legal, robotics, field ops, design, and marketing to ship into homes safely and iterate fast.
• Build safety and trust frameworks: Define how we keep families safe, calibrate their trust appropriately, and handle edge cases when things go wrong.
• Synthesize insights into product strategy: Turn messy real-world feedback and user behavior into clear product priorities, feature requirements, and capability roadmaps. Make insightful decisions based on what you observe, not just what users say.
• Support the product narrative: Provide research, insights, and data that inform how we communicate Memo's progress to investors, press, and future customers.
• Build operational rigor: Create the processes, documentation, and systems needed to run the program smoothly — and eventually scale to thousands of homes.
• Build and develop the team: Partner with the Head of Product to hire and mentor team members who will help scale the Founding Family Program, with the opportunity to grow into people management as the team expands.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed