Senior Product Manager, Customer Perception - Data Ventures

Wal-Mart•Bentonville, AR

41d•$90,000 - $180,000

About The Position

Data Ventures exists to unlock the full value of Walmart's data by developing andâ¯productizingâ¯B2B dataâ¯initiativesâ¯that empower merchants and suppliers to make better, faster decisions for the business.â¯ As part of this transformation, we're seeking entrepreneurial individuals to help drive data productization from concept to deployment. Senior Product Manager, Customer Perception Customer Voice is Walmart's proprietary research ecosystem, uniquely positioned with verified shoppers, first-party purchase data, and embedded workflows across Scintilla. To scale, we must expand making primary research more accessible, faster, and easier of internal teams as well as billing solutions that improve billing and data interoperability. As the Senior Product Manager, Customer Perception, you will improve the perception capabilities across the Scintilla ecosystem - with emphasis on billing and data interoperability - and deliver tooling and features that support internal personas and workflows. Vendor & billing ops: work with finance and vendors to improve billing flows and reconciliation. Cross-functional leadership: partner with Engineering, Data, Design, and Research to deliver internal platform work.

Requirements

Bachelor's degree in Business, Engineering, Product Management, Analytics, or related field.
6+ years of product management (or equivalent) experience delivering B2B or internal platform products.
Demonstrated experience working cross-functionally with engineering, design, and data teams.
Experience owning billing or commercial operations features (billing flows, reconciliation, invoicing) or comparable operational systems.
Strong written communication - able to produce crisp PRDs, acceptance criteria, and stakeholder updates.

Nice To Haves

Master's degree in Business, Computer Science, Data Science, or related field.
Experience building tools for research teams, analytics platforms, or internal enablement.
Familiarity with data tooling and analytics (SQL, BigQuery, SPSS/data formats, or equivalent).
Experience in retail, supplier workflows, or enterprise research environments.
Bias for action and ability to take ambiguous problems to concrete outcomes.

Responsibilities

Lead discovery, strategy, and roadmap for Perception's internal platform initiatives (billing, data import/export, internal tooling).
Translate stakeholder needs (internal research teams, product, finance) into clear business requirements, PRDs, and prioritized roadmaps.
Decompose initiatives into features, define acceptance criteria, and work with squads to estimate LOE and schedule delivery.
Own data interoperability work (APIs, ETL patterns) to ensure smooth handoffs between tools and downstream systems.
Drive billing and commercial operational improvements: flows, reconciliation, automation, and controls to reduce manual effort and billing risk.
Partner with Engineering, Data Science, Design, and UXR to build scalable, maintainable solutions.
Act as the internal product advocate: run stakeholder reviews, communicate trade-offs, and maintain a decision log.
Define success metrics and iterate against measurable outcomes (reduced manual work, fewer billing disputes, higher internal adoption).

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.