About The Position

At Relativity, we build innovative, enterprise‑grade tools that help organizations make sense of unstructured data at scale. Our people are our greatest asset, and our platform is built on modern cloud technologies including C#, .NET, Azure, Cosmos DB, Spark, and more. The Product Management team is seeking a Senior Product Manager to join our Infrastructure team, focused on the Unstructured Storage Platform that underpins RelativityOne. This role is responsible for driving the vision, strategy, and execution of storage platform capabilities that reliably power and scale our cloud‑native SaaS offering. You will define product direction, establish clear product health and success indicators, and partner closely with engineering and cross‑functional stakeholders to deliver resilient, cost‑efficient, and scalable storage solutions. This role is ideal for someone who thrives in technically complex environments and enjoys solving platform‑level problems that directly impact customer outcomes. A successful candidate brings a strong technical foundation, a customer‑centric mindset, and exceptional communication skills, along with proven experience leading through influence and collaborating across product, engineering, and partner teams.

Requirements

  • 7+ years of experience in product management building and delivering custom software
  • 1+ years of experience inspiring, managing, and coaching Product Owners as direct reports
  • Demonstrated strong execution skills, with the ability to manage multiple initiatives and priorities simultaneously
  • Detail‑oriented while maintaining focus on strategic objectives and long‑term outcomes
  • Excellent communicator and presenter, with strong written and verbal communication skills
  • Solid understanding of the software development lifecycle and Agile methodologies
  • Bachelor’s degree in Business, Computer Science, Engineering, Design, or comparable practical experience

Nice To Haves

  • Experience building and scaling products in large‑scale SaaS or enterprise software environments, ideally supporting complex or mission‑critical use cases
  • Technical background in Computer Science, Engineering, Data Science, or equivalent hands‑on experience working closely with technical platforms and systems
  • Strong understanding of cloud infrastructure technologies, including distributed systems and their operational challenges
  • Experience working at the intersection of product and engineering with a proven ability to thrive in highly cross‑functional environments
  • Excitement for solving complex infrastructure and data management problems in a high‑demand SaaS environment
  • Proven ability to analyze product and platform metrics to monitor system health, forecast scaling needs, and optimize cost efficiency
  • Experience delivering features and platform capabilities from ideation through implementation, aligning customer needs with business and technical constraints
  • Ability to clearly articulate infrastructure‑ and platform‑focused strategies to both technical and non‑technical audiences

Responsibilities

  • Customer Centric Connect with external and internal customers to gain a deep understanding of their workflows and needs and validate our approach to addressing them.
  • Collaborate with engineering to address workflows and pain points across various customer segments and personas.
  • Provide recommendations based on customer data and insights, ensuring alignment with evolving industry standards and customer expectations.
  • Product Leadership Own the product roadmap and backlog for Unstructured Storage
  • Work directly with Product Leads to help build a strategy and goals for their product(s).
  • Track and reports on key product metrics that are relevant to your domain and expected outcomes.
  • Facilitate cross-functional communication to align stakeholders on priorities and outcomes across infrastructure domains.
  • Technical Leadership Work closely with your Engineering counterparts to ensure that the team delivers a product that meets our scalability, reliability, usability, observability, efficiency and performance standards.
  • Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions about the product development.
  • Possess the technical acumen needed to understand the technical challenges faced by the team, the root cause of incidents and propose effective solutions for them.
  • Engage in deep technical discussions with Engineering Managers and Technical Architects to understand the implications that future work could have on your product and customers.
  • Product Implementation Break down complex projects into iterative releases, ensuring measurable milestones for improved system performance and scalability.
  • Anticipate and address dependencies across teams to solve challenges collaboratively.
  • Develop customer-facing documentation and release notes specifically related to platform updates and improvements.
  • Work with internal stakeholders to align go-to-market strategies for new infrastructure capabilities, ensuring a seamless rollout to customers.
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