Senior Product Manager, Billing

Geico Insurance•Palo Alto, CA

25d

About The Position

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Product Manager to join GEICO's Billing Product team. As a Senior Product Manager, you will work cross-functionally to help define and deliver the billing roadmap from conception to launch. You will break down complex problems into steps that drive product development. You will support cross-functional teams focused on improving the customer experience, modernizing our experience and platforms, and leapfrogging the competition to grow and maintain market share. If selected, you will be part of the GEICO product billing team and responsible for working collaboratively with design and engineering partners to help deliver our billing roadmap. You will define product requirements for billing solutions, while also coordinating/communicating between different workstreams. The ideal candidate will be comfortable rolling up their sleeves to do the work, while also influencing organizational change through proper scoping, process improvement, and positive team dynamics.

Requirements

Masters Degree
At least (10) years of experience in Product Management
At least 5 years of experience translating epics into consumer or associate facing products
At least 5 year billing or payments industry experience
At least 5 year of experience managing all aspects of a product feature throughout its lifecycle from concept to delivery
At least 3 years of AB testing consumer facing experience

Nice To Haves

Experience driving product vision, go-to-market strategy, and design discussions
Experience managing day-to-day technical and design direction
Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, or Marketing
Ability to influence multiple stakeholders without direct authority
Excellent written and verbal communication skills
Insurance or fintech industry experience preferred
High sense of accountability and strong problem-solving skills
Master's degree in a technical field such as software engineering, computer science or engineering management

Responsibilities

Leading cross-functional teams that drive results during product discovery and product delivery.
Leading product requirement discovery, definition and through launch partnering closely with user research, design and engineering partners.
Owning and prioritizing the long-term (6+ months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to your team will be successful.
Leveraging modern architecture & great design to identify problem-solution fit.
Evaluating trade-offs and negotiating requirements.
Creating and using compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, Progress Updates, etc.).
Understanding of current and future state architecture.
Identifying and measuring KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates.
Having an end-to-end understanding of features and how they fit into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.
Running experiments in an enterprise A/B testing & experimentation framework on complex web & mobile applications.

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

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