Senior Product Manager - AI & Analytics

TigerConnect

4d • Remote

About The Position

TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate. We are seeking an exceptional Senior Product Manager to lead our AI and Analytics product initiatives. This strategic role will drive the development of next-generation capabilities that leverage artificial intelligence and advanced analytics to deliver measurable value for our healthcare customers. As a Senior Product Manager, you will define and execute product strategy for AI-powered solutions, working at the intersection of healthcare workflows, data analytics, and emerging AI technologies. You'll be responsible for identifying high-value opportunities, validating concepts with customers, and delivering products that demonstrate clear ROI and competitive differentiation.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or related field (MBA or advanced degree in a technical field preferred) and 7+ years of product management experience in B2B SaaS or enterprise software
• Demonstrated experience building AI/ML-powered products or analytics platforms from concept through launch
• Experience with Large Language Models (LLMs), natural language processing, or conversational AI
• Strong technical foundation with understanding of modern AI/ML technologies, data platforms, and analytics tools
• Understanding of AI safety, ethics, and responsible AI practices
• Proven ability to create compelling business cases with rigorous financial analysis
• Track record of successful product launches that delivered measurable business results
• Excellent customer discovery and user research skills
• Strong written and verbal communication skills with ability to influence stakeholders at all levels
• Familiarity with data analytics platforms and business intelligence tools
• Previous experience launching 0-to-1 products or new product categories

Nice To Haves

• Strong preference for hands-on experience with AI-assisted development tools (e.g., Claude Code, GitHub Copilot, Cursor) and comfort using them to prototype, explore technical concepts, and accelerate product work
• Experience in private equity-backed or high-growth SaaS companies
• Healthcare industry experience, particularly with clinical workflows or enterprise healthcare software, along with knowledge of healthcare data standards, interoperability, and regulatory requirements is preferred

Responsibilities

• Product Strategy & Development Define and execute product strategy for AI and analytics capabilities within the TigerConnect platform
• Develop comprehensive product requirements, user stories, and acceptance criteria for AI-powered features
• Create and maintain a product roadmap that balance innovation with customer needs and business objectives
• Design analytics frameworks that enable customers to measure outcomes and demonstrate ROI
• Partner with engineering to evaluate AI/ML technologies, architectures, and implementation approaches
• AI & Analytics Innovation Identify and prioritize opportunities to apply AI and machine learning to healthcare workflow challenges
• Research emerging AI technologies and assess their applicability to healthcare use cases
• Design intelligent automation solutions that improve efficiency and reduce manual effort
• Develop data-driven insights capabilities that enable better decision-making for healthcare organizations
• Establish governance frameworks and best practices for responsible AI deployment in healthcare settings
• Lead development of agentic AI capabilities including autonomous workflow automation, intelligent assistants, and multi-step decision-making systems that can independently complete complex healthcare tasks
• Business Planning & Analysis Develop rigorous business cases including financial analysis, market sizing, and competitive assessment
• Create ROI models and value propositions that resonate with healthcare executives and procurement teams
• Define success metrics and KPIs for AI and analytics products
• Monitor product performance and iterate based on usage data and customer feedback
• Drive cross-functional alignment across Product, Engineering, Sales, Marketing, and Customer Success teams
• Customer Research & Validation Conduct customer discovery to understand pain points, workflows, and unmet needs
• Lead user research activities including interviews, surveys, and usability testing
• Develop and execute pilot programs to validate product concepts with early adopter customers
• Synthesize customer feedback into actionable insights while maintaining strategic product direction
• Build strong relationships with key customers and serve as a trusted advisor on AI and analytics topics

Benefits

• Enjoy remote flexibility with teams across the US and globally - plus prime office space in Santa Monica, California
• Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
• Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)
• Our flexible time off lets you work hard and play hard—on your schedule
• Join a mission-driven team committed to making a real impact in the world of healthcare

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level