Senior Product Delivery Associate - Fulfillment Archive Services

JPMorgan Chase & Co.•Columbus, OH

25d

About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Fulfillment and Archive Services, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
4+ years of Project Manager experience, ideally in banking or financial services
Bachelor’s degree in Information Technology, Business, or a related field
Strong understanding of delivery processes with a track record of driving continuous improvement
Experience in release management, deployment processes, and strategies across products or platforms
Skilled in working within matrixed organizations and driving cross-functional collaboration
Strong leadership, organizational, and analytical skills, with effective communication at all levels
Proficient in project management tools such as JIRA, Confluence, MS Project, Excel, and Teams

Nice To Haves

Developed knowledge of the product development life cycle
Proficient knowledge of the product design, and data analytics
Master’s Degree, PMP Certification, or Certified Scrum Master (CSM)
Strong understanding of the technical aspects of features being delivered
Excellent adaptability to pivot strategies and respond to changing circumstances
Experience with regulatory, compliance, and risk management in banking

Responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Own and drive execution and delivery for large, complex projects, ensuring all project management controls are followed
Develop and communicate clear program plans, executive summaries, and project status updates
Manage timelines, dependencies, blockers, and resources, coordinating with stakeholders and partners
Oversee change management activities, ensuring compliance with risk, controls, and regulatory requirements
Engage with Scrum of Scrums, Product Owners, and Tech Leads to stay updated on activities and manage the book of work
Act as the main point of contact for stakeholders, building strong relationships and understanding their needs
Continuously assess and improve delivery processes for greater efficiency and effectiveness
Conduct post-implementation reviews and lead lessons learned sessions