Senior Product Delivery Associate

JPMorganChase • Jersey City, NJ

5d

About The Position

Join our dynamic Human Resource team focused on Employee Development and Progression team. We are committed to fostering growth and advancement for our employees firmwide through innovative learning, upskilling and managerial tools. We are seeking a dedicated HR Product Delivery Associate to lead the charge in ensuring seamless delivery of our innovative HR learning and performance products and solutions. You will collaborate closely with product managers and cross-functional teams to ensure timely delivery, effective risk management, and alignment with organizational goals. Your expertise in project management and cross-functional collaboration will be key to achieving our mission of empowering employees to reach their full potential.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Project Management, Product Management or related field.
• Proven experience in project management, within HR or employee development.
• Strong understanding of HR processes and employee development strategies.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.

Responsibilities

• Ensuring that product delivery aligns with the company's overall strategic objectives. This involves understanding the company's vision, mission, and goals, and translating them into actionable delivery plans.
• Help lead the kick-off, planning, execution, and delivery of HR products, ensuring projects are completed on time, within scope, and budget.
• Work closely with product managers, designers, engineers as well as data specialists and other departments to facilitate communication and collaboration across teams.
• Identify potential risks and develop mitigation strategies to ensure smooth project delivery.
• Manage the stakeholders map, build and maintain strong relationships with stakeholders to understand their needs and ensure alignment with project objectives.
• Track project progress, analyze product performance metrics, share insights and report on key deliverables to senior management.
• Drive process improvements and best practices to enhance efficiency and effectiveness in product delivery.
• Manage resources effectively to ensure optimal utilization and project success.
• Work with product managers, communication and change management teams to ensure user engagement, awareness and adoption.
• Work with product managers, data and analytics teams to understand success metrics as well as areas of improvement and innovation.
• Develop strategies to maximize the value of the Delivery Team for the broader Employee Development and Progression Team.

Benefits

• Opportunity to make a meaningful impact on employee development and progression.
• Collaborative and inclusive work environment.
• Professional growth and development opportunities.
• Opportunity to work with AI / LLM efficiencies and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees