Senior Product Delivery Associate -Global Cash Ops Transformation

JPMorgan Chase & Co. • Tampa, FL

11h

About The Position

Are you ready to empower transformative change in a global financial powerhouse? At J.P. Morgan, we are seeking a dynamic Senior Product Delivery Associate in the Cash Operations Transformation team. This is your opportunity to make a significant impact, drive strategic initiatives, and shape the future of payments operations. Join us in a role that offers both opportunity and reward, as you collaborate with top-tier professionals in a fast-paced, innovative environment.
Job Responsibilities
As a Senior Product Delivery Associate in Cash Operations Transformation, you will be trusted with enabling the delivery of products in a stable and scalable way. You will work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

• Seasoned experience in Banking and Business Analysis
• Strong understanding of Payments and Operations.
• Exceptional problem-solving, collaboration, communication, and interpersonal skills.
• Adept at multi-tasking and balancing priorities.
• Excellent analytical and problem-solving skills with attention to detail and a methodical thought process
• Self-motivated and tenacious, with excellent time management skills.
• Demonstrated performance in product management or relevant domain area.
• Skilled in executing operational management and change readiness activities.
• Experienced in product deployment processes.

Responsibilities

• Define and document business requirements for new product development.
• Articulate process flows, including customer interactions and operations intervention.
• Address functional and non-functional requirements, covering product features, operational needs, regulatory compliance, and scalability.
• Perform impact and gap analysis for business initiatives.
• Collaborate with Operations, Product, and Technology partners to define future state.
• Work with the UAT team to ensure thorough testing.
• Track initiative progress, identify potential issues, and collaborate with partners for resolution.
• Drive operations readiness for new product rollouts.
• Conduct defect analysis, prioritize issues, and explore alternative solutions.
• Collaborate with the Product Delivery Manager to execute key delivery tasks and boost efficiencies.
• Support change management activities and monitor adherence to risk, controls, compliance, and regulatory requirements.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed