Senior Product Delivery Associate - Identity and Access Management

JPMorgan Chase & Co. • Plano, TX

3d

About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Identity & Access Management within Chief Technology Office, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Exposure to operational management and change readiness workstreams
• Developing knowledge of data analytics and data literacy
• Expertise in Identity & Access Management and/or Technology Risk Management
• Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc.
• Excellent verbal and written skills are critical, to include translating technical and complex concepts/solutions into business-friendly proposals. Solid interpersonal skills to manage relationships with a variety of partners and stakeholders
• Proven experience with Agile development methodologies
• General knowledge of financial services concepts and products

Nice To Haves

• Developed knowledge of the product development life cycle
• Emerging knowledge of product release and deployment processes
• Results oriented; ready to challenge the status quo for continuous improvement
• Strong analytical skills and attention to detail
• Strategic thinking, and ability to draw lateral connections between subject areas

Responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Engages stakeholders and cross-functional partners to manage dependencies and timelines
• Supports completion of change management activities across functional partners
• Monitors adherence to firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and impediments to the Product Delivery Manager to manage dependencies and resource allocation. Documents blockers and impediments to aid dependency management and ensure resource availability
• Supports delivery processes including: Intake; Dependency management; Release management; Product operationalization; Delivery feasibility decision-making Product performance reporting. Highlights opportunities to improve efficiencies within these processes. Assists in process improvement through ongoing review, both internally and with partner departments.
• Writes requirements, epics, and user stories to support product development
• Works with technical and non-technical stakeholders to specify epics and stories with sufficient discussion and acceptance criteria for successful delivery. Updates stakeholders with timely progress reports, highlighting successes, delivery risks, and mitigation strategies
• Organizes work estimates at various levels of granularity to set delivery expectations and enable informed prioritization. Provides support for incident escalation, directing resources and effort as required

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed