Senior Product Delivery Associate - Identity and Access Management

JPMorganChase•Plano, TX

About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Identity & Access Management within Chief Technology Office, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Exposure to operational management and change readiness workstreams
Developing knowledge of data analytics and data literacy
Expertise in Identity & Access Management and/or Technology Risk Management
Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc.
Excellent verbal and written skills are critical, to include translating technical and complex concepts/solutions into business-friendly proposals.
Solid interpersonal skills to manage relationships with a variety of partners and stakeholders
Proven experience with Agile development methodologies
General knowledge of financial services concepts and products

Nice To Haves

Developed knowledge of the product development life cycle
Emerging knowledge of product release and deployment processes
Results oriented; ready to challenge the status quo for continuous improvement
Strong analytical skills and attention to detail
Strategic thinking, and ability to draw lateral connections between subject areas

Responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Engages stakeholders and cross-functional partners to manage dependencies and timelines
Supports completion of change management activities across functional partners
Monitors adherence to firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and impediments to the Product Delivery Manager to manage dependencies and resource allocation.
Documents blockers and impediments to aid dependency management and ensure resource availability
Supports delivery processes including: Intake; Dependency management; Release management; Product operationalization; Delivery feasibility decision-making Product performance reporting. Highlights opportunities to improve efficiencies within these processes.
Assists in process improvement through ongoing review, both internally and with partner departments.
Writes requirements, epics, and user stories to support product development
Works with technical and non-technical stakeholders to specify epics and stories with sufficient discussion and acceptance criteria for successful delivery.
Updates stakeholders with timely progress reports, highlighting successes, delivery risks, and mitigation strategies
Organizes work estimates at various levels of granularity to set delivery expectations and enable informed prioritization.
Provides support for incident escalation, directing resources and effort as required