Senior Procure to Pay Specialist-2

Comcast•Philadelphia, PA

20d

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Procure to Pay Support Specialist is responsible for providing first-line support across the full P2P lifecycle, including procurement, accounts payable, travel & expense (T&E), and vendor master data. This role ensures timely and accurate resolution of inquiries from internal employees and external suppliers, while promoting compliance with company policies and supporting continuous process improvement.

Requirements

Associates or Bachelor’s degree in Business, Finance, Supply Chain, or related field preferred
1-3 years of experience in a shared services, P2P, T&E, or vendor data support role
Familiarity with ERP and T&E systems (e.g., Oracle Cloud, SAP, Concur, Coupa)
Strong customer service orientation with excellent communication and problem-solving skills
Ability to manage multiple priorities and work independently in a fast-paced environment
Detail-oriented with a focus on accuracy, compliance, and data integrity

Nice To Haves

Experience supporting global or multi-entity organizations
Understanding of internal controls and audit requirements related to vendor data and expense reporting
Bilingual or multilingual capabilities are a plus

Responsibilities

Procure-to-Pay (P2P) Support Respond to inquiries related to requisitions, purchase orders, invoice processing, and payment status
Troubleshoot issues such as invoice holds, PO/Invoice mismatches, duplicate invoices, and delayed payments
Provide guidance on procurement policies, system navigation, and approval workflows
Collaborate with Procurement, Accounts Payable, and business units to resolve escalated issues
Assist employees with corporate card maintenance, expense report submissions, and reimbursement processes
Address questions related to T&E policy compliance, allowable expenses, and documentation requirements
Support issue resolution within T&E systems (e.g., Concur, Oracle) and escalate technical problems as needed
Monitor and follow up on outstanding or rejected expense reports
Vendor Master Support Respond to inquiries related to vendor onboarding, updates, and validations
Assist suppliers and internal requestors with the vendor registration process
Ensure compliance with internal controls, tax documentation, and data quality standards
Collaborate with the Vendor Master Data team to resolve data integrity issues and support cleanup initiatives
Help Desk Operations Manage and resolve help desk tickets in a timely manner, meeting defined SLAs while still maintaining accuracy
Maintain accurate documentation of inquiries, resolutions, and process updates
Identify trends in support requests and recommend process or training improvements
Contribute to knowledge-based content and support onboarding of new employees

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

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