Senior People Ops Generalist (HR)

Trainual•Tempe, AZ

2h•$100 - $120•Onsite

About The Position

Trainual is hiring a Senior People Ops Generalist (HR). This role is for a rare kind of operator: a Total Rewards + Systems + Compliance brain who loves clean data, tight processes, and making the complicated feel easy for humans. If you get a little dopamine hit from reconciling PTO accurately, building comp bands that make sense, and launching HR systems the right way… welcome. Trainual is a team of 100+ wildly talented humans obsessed with training and accountability. And while our team members come with diverse experiences, we’re united by our passion for making ideas happen. We launched our training & knowledge management software in 2018, and today, thousands of companies in nearly every industry use Trainual to document what they do and how they do it. And internally? We “dogfood” our product hard — we’re aiming to build the gold standard internal Trainual account. You’ll be the engine behind our People Operations “machine”: comp + benefits + payroll + HRIS + compliance + programs — with room to influence strategy and scale how we run People at Trainual.

Requirements

~5+ years in HR / People Ops / HR Ops / Payroll / Total Rewards (startup or high-growth preferred). Must-have: led an HRIS and/or payroll implementation (or similar systems rollout).
Strong analytical chops (equity analysis, benchmarking, reporting).

Nice To Haves

passion for people analytics, dashboards, and trend storytelling.
an HR pro who loves the numbers side, or
a payroll/accounting-leaning operator who wants to sit closer to People Ops.

Responsibilities

Run our annual compensation benchmarking and propose band updates.
Conduct compensation analysis to ensure equity and pay parity.
Partner with broker/carriers to lower costs, improve offerings, and pass savings along to the team. Run open enrollment and be the first to jump in to triage employee questions.
Run payroll and contractor payments (with support from Finance).
Manage reimbursements and employee programs (experience funds, healthcare reimbursements, etc.).
Lead an HRIS & payroll implementation (must-have experience) and own HRIS ongoing.
Own employee data end-to-end with a “100% accuracy” mentality.
Support process improvements by leveraging Trainual (document policies, workflows, and internal training).
Handle compliance audits and policy maintenance.
Be the People Ops point of contact for SOC 2 (documentation, evidence gathering, process alignment).
Manage leave administration, PTO reconciliation, QLEs, and all employee data changes.
Review/send contracts (offer letters, vendor agreements) and liaise with legal as needed.
First line of defense on employee relations and investigations (if/when they come up).
Facilitate engagement surveys and performance cycles from the operational side: timelines, systems, tracking, analysis
Partner with VP of People Ops to turn insights into leader action plans (you’ll help power the “so what?”).
Own our own internal Trainual account to ensure we are leveraging our tool to positively impact employee experience, training, and development.