Senior People Operations Specialist

OnBoard • Indianapolis, IN

4h • Remote

About The Position

We are seeking a detail-oriented and systems-savvy Senior People Operations Specialist with 5-7 years of experience to support and optimize core HR operations. This role is responsible for managing the full employee lifecycle, administering benefits and leave programs, owning HR systems configuration, and leveraging AI tools to enhance operational efficiency. The ideal candidate thrives in a fast-paced environment, values compliance and accuracy, and is passionate about improving employee experience through scalable systems and processes.

Requirements

• Bachelor’s degree in human resources, Business Administration, or related field.
• HR certification (PHR, SHRM-CP, or equivalent).
• 5-7 years of progressive experience in People Operations, HR Operations, etc roles.
• Hands-on experience administering LOA programs and benefits.
• Experience serving as HRIS system administrator, including configuration and reporting.
• Familiarity with HR compliance requirements (FMLA, ADA, HIPAA, COBRA, etc.).
• Experience leveraging AI tools or automation platforms in HR operations.
• Strong attention to detail and data integrity.
• Excellent organizational and communication skills.

Nice To Haves

• Experience in a high-growth or technology-driven organization, preferred

Responsibilities

• Lead and execute end-to-end onboarding and offboarding processes, ensuring a seamless and compliant employee experience.
• Manage new hire documentation, I-9 verification, background checks, and system setup.
• Coordinate and schedule interviews with hiring managers and team members, including preparing and distributing interview guides.
• Conduct exit processes including documentation, benefits transition, and system deactivation, including exit interviews.
• Administer and track all employee leave programs including FMLA, ADA, parental leave, short-term and long-term disability, and state/local leave programs.
• Serve as the primary point of contact for employees regarding leave policies and processes.
• Coordinate with payroll and benefits providers to ensure accurate leave pay and deductions.
• Maintain compliance with federal, state, and local leave regulations.
• Support day-to-day benefits administration including enrollments, life event changes, and open enrollment processes.
• Partner with brokers and vendors to resolve employee inquiries.
• Maintain benefits documentation and employee communications.
• Serve as HRIS system administrator (e.g., Ceridian/Dayforce, Lattice, Greenhouse, etc.).
• Configure workflows, fields, security roles, automations, and reporting dashboards.
• Ensure data integrity through regular audits and system maintenance.
• Support system integrations with payroll, benefits, ATS, and other platforms.
• Document system processes and train stakeholders on HR systems functionality.
• Identify opportunities to leverage AI tools and automation to improve People Operations processes.
• Implement AI-driven solutions for reporting, onboarding workflows, knowledge management, and employee self-service.
• Analyze HR metrics and generate insights using AI-enabled analytics tools.
• Continuously evaluate emerging technologies to enhance operational efficiency and employee experience.
• Maintain personnel records in compliance with employment laws and internal policies.
• Prepare reports and audits related to headcount, turnover, benefits, and compliance.
• Support policy updates and process documentation.

Benefits

• Company provided equipment (laptop, software, etc.)
• Employment with a growing, casual, fun, philanthropic minded company
• Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
• An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
• Medical Flexible Spending Accounts available.
• Dependent Care Flexible Spending Accounts available.
• Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).
• Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
• 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
• Paid Time Off (PTO)/Holiday
• Employer paid Life and Accidental Death Insurance
• Contribution to Health Care Spending Account
• Dependent Life Insurance
• Optional Life Insurance
• LTD Insurance
• Drug and Paramedical Coverage
• Dental Insurance
• Vision Insurance
• EAP
• Employer contribution to pension

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level