Senior Payroll Analyst

Marsh McLennan•Louisville, KY

1d•Hybrid

About The Position

We are seeking a talented individual to join our North America Payroll team at Marsh. This role will be based in Louisville and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As a Senior Payroll Analyst, you will play a pivotal role in ensuring the accuracy, compliance, and efficiency of our payroll operations – serving as a go-to Subject Matter Expert across complex, high-impact functions. You’ll leverage cutting-edge HRMS platforms and third-party vendors to deliver seamless end-to-end payroll processing while upholding federal, state, and local regulatory standards. Beyond the day-to-day, you’ll lead special projects, drive continuous process improvement through evolving SOPs, and use data-driven insights to consistently meet or exceed Service Level Agreements. This is a great opportunity for someone who thrives on ownership, values precision, and is ready to make a meaningful impact on both the team and the business!

Requirements

High school diploma or GED
Minimum 1 year of relevant experience
Exceptional customer service skills and mindset
Experience meeting deadlines, prioritizing tasks, and working in a fast-paced environment
Experience problem solving and possesses the ability to work independently
Strong interpersonal and communication skills

Nice To Haves

Bachelors’ degree
Office 365 experience
Payroll designation (CPP)

Responsibilities

Utilizes HRMS software and/or 3rd Party Vendor to effectively manage the day-to-day processing of employee payroll
Audit employee data to ensure compliance with federal/country, state/provincial, and local payroll laws
Review new hires, rehires, and transfers entered into the payroll system for accuracy utilizing peer review process
Analyze and execute assignments with advanced complexity, sensitivity, and/or risk while serving as a designated Subject Matter Expert for more complex unique duties and functions supporting more junior roles
Lead/support special projects of a more complex nature assigned by Supervisor and/or Manager
Ensure documentation and maintenance of Standard Operating Procedures (SOPs) are kept up to date as procedures change and creating new SOPs as needed
Administer the execution of day-to-day operational tasks, case load evaluation and quality assurance, bringing issues to the attention the Supervisor and Manager as needed.
Peer reviews payroll entries to ensure accuracy of data entry and reports concerns Supervisor and/or Manager when issues are identified and/or escalated
Update earnings, taxes, and voluntary and involuntary deductions for appropriate payroll cycle(s) by data entry into HRMS system and/or 3rd Party Vendor
Utilize data and reporting from work management tools to ensure that Service Level Agreements are met or exceeded, providing timely service and quality problem resolution