Senior Patient Access Representative - ED

Lifepoint Health • Galax, VA

1d • Onsite

About The Position

Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Senior Patient Access Specialist joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you will contribute A Senior Patient Access Specialist who excels in this role: Responsible for coordinating the daily operations of the Patient Access Area. Provides new hire training and assists staff with training as needed. Accurately registers all patients seeking access to hospital services. Responsible for up front collections of time of service. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period. Tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities.

Requirements

• Applicants should have a high school diploma or equivalent.
• Previous clerical, collections and credit experience; knowledge of healthcare accounts receivable billing and collections, experience with automated systems applications is highly preferred.
• Minimum of 4 years’ experience supporting hospital patient access staff.
• Excellent customer service and telephone skills are a must.

Nice To Haves

• Previous leadership experience is a plus.

Responsibilities

• Responsible for coordinating the daily operations of the Patient Access Area.
• Provides new hire training and assists staff with training as needed.
• Accurately registers all patients seeking access to hospital services.
• Responsible for up front collections of time of service.

Benefits

• Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period. Tailored benefit options for part-time and PRN employees, and more.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 101-250 employees