Senior Partner Success Manager

Aristocrat Leisure LTD•Las Vegas, NV

33d

About The Position

Reporting to the Vice President of iGaming Commercial, the Senior Partner Success Manager will be assigned several key partner accounts and jurisdictions, responsible for building lasting relationships that translate into increased revenues generated through our iGaming product offerings. The Senior Partner Success Manager will be responsible for growing Aristocrat Interactive's market access, business revenues while being proactive, persistent, and creative in engaging with partners. This role is key in conducting market research, analyzing game performance, and providing updates to the leadership team. You will be involved in developing operator marketing plans, providing game roadmaps, addressing business matters, managing technical projects, conceiving new product concepts, overseeing marketing, and delivering solutions via proprietary means. You will cultivate new business engagement with our industry-wide network, with the biggest names in online gaming, where gaming is legal. The role will include the full lifecycle of content management, account management, leading the day-to-day activities of partners, and cultivating new opportunities. We're seeking individuals with strong sales skills, including public speaking, presenting on products, managing legal contracts, and closing sales. In this role, you will be expected to cultivate relationships with the partner across the Aristocrat Interactive iGaming business. As a Senior Partner Success Manager, you will demonstrate a pragmatic, well-organized, data-driven, and excellent communication approach.

Requirements

Experience in similar iGaming commercial supplier role/s in the iGaming industry (either Sports or Casino) or similar technology-based high-growth industries is highly advantageous
Previous experience in a similar role, including large account management, is highly desirable
Understand technology/delivery principles at an extreme level
Experience in data-driven decision-making, and curious to always dig deeper for better insight
A tenacious personality with an inner drive to achieve outstanding results
Strong account and project management skills
Excellent communication, networking, and relationship-building skills
A passion for online gaming
Strategic and business-driven
Understanding of legal agreements relative to e-gaming
Experience and ability to run complex negotiations
Confident presentation skills to deliver with gravitas

Responsibilities

Market analysis, research, and communicating findings to key partners
Report game performance and share driven insights
Convey game roadmaps to partners and operators, prioritizing delivery
Work with operators/ partners to develop a marketing plan for content
Continually optimize the 360-degree commercial, promotional, and on-site content proposition against relevant benchmarks
Identify and develop business opportunities with customers by upselling and cross-selling products, features, content, marketing, promotional, and new market opportunities
Provide ongoing Account Management to assigned customers
Achieve annual revenue targets and forecast accurately
Coordinate tracking, reporting, and analysis of performance metrics
Lead in-depth Monthly/Quarterly performance reporting, QBRs, and provide insights with recommendations and strategy/focus points to Aristocrat's customers.
Ensure educated delivery of both marketing and technical documentation
Handle and prioritize operators' daily issues in conjunction with internal support functions, and identify and coordinate training opportunities
Support product pipeline prioritization from a commercial value perspective and contribute to decisions concerning the continuous improvement of Aristocrat Interactive's products and services, providing an overarching commercial strategy perspective
Regular travel to meet customers will be expected.