Senior Order to Cash Product Manager

Chobani • New York, NY

4d

About The Position

Chobani Information Technology is seeking a business-facing Senior Order-to-Cash (O2C) Product Manager to own and evolve the SAP S/4HANA O2C product roadmap. This role represents a traditional product management function within IT and serves as the primary interface between business stakeholders and SAP functional and technical delivery teams.
The ideal candidate brings strong product management discipline, a deep understanding of Order-to-Cash business processes, and the ability to translate business needs, pain points, and strategic priorities into scalable SAP S/4HANA solution offerings. This role will partner closely with Sales, Customer Service, Finance, Supply Chain, and Operations, while working day-to-day with SAP functional experts, system integrators, and enterprise technology teams to deliver measurable business value.

Requirements

• Bachelor’s degree in Business, Information Systems, Supply Chain, Finance, or a related field; MBA or advanced degree preferred.
• 5+ years of experience in product management, business systems, or enterprise application roles with direct exposure to Order-to-Cash processes.
• Strong understanding of SAP S/4HANA O2C capabilities, including: Sales Order Management
• Pricing and Rebates
• Billing and Invoicing
• Credit Management and Accounts Receivable integration
• Demonstrated experience building product roadmaps, managing backlogs, and prioritizing work based on business value and ROI.
• Proven ability to partner with business stakeholders to develop business cases and value-based justifications.
• Experience working with system integrators and technology partners to scope, estimate, and plan delivery efforts.
• Strong communication, facilitation, and stakeholder management skills across technical and non-technical audiences.

Nice To Haves

• Experience working with SAP consultants or system integrators on ERP initiatives.
• Familiarity with Agile, Lean, or hybrid delivery methodologies in enterprise environments.
• Experience in manufacturing, CPG, food & beverage, or consumer goods organizations.
• Exposure to global or multi-entity SAP landscapes.
• Experience supporting SAP S/4HANA upgrades or transformation programs.

Responsibilities

• Own and maintain the SAP S/4HANA Order-to-Cash product roadmap, ensuring alignment with Chobani’s business strategy, growth initiatives, and operational priorities.
• Partner directly with business stakeholders to understand: Business objectives, end-to-end O2C processes, and pain points
• Commercial, customer service, billing, credit, and collections needs
• Opportunities to improve customer experience, cycle time, accuracy, and financial outcomes
• Translate business needs into clear product initiatives, solution options, and prioritized backlogs leveraging SAP S/4HANA standard capabilities.
• Build and maintain a business priority backlog, ensuring: Business priorities are clearly articulated and understood
• Expected benefits, value drivers, and outcomes are defined
• Tradeoffs and sequencing decisions are transparent and aligned
• Assist business partners in developing business cases that clearly communicate: Business rationale and strategic alignment
• Quantified and qualitative ROI
• Expected operational and financial benefits
• Partner with SAP functional leads, SAP consultants, and technology partners to: Scope proposed solutions and level of effort
• Estimate delivery timelines and required resources
• Define budget requirements and delivery assumptions
• Serve as the primary product interface between business users and SAP functional experts, ensuring shared understanding of requirements, solution options, and delivery constraints.
• Collaborate closely with: SAP functional and technical teams
• SAP Basis, Infrastructure, and Cyber Security teams
• Other Enterprise Application product and delivery teams
• Guide initiatives through the full delivery lifecycle, supporting: Roadmap planning and prioritization
• UAT planning and business readiness
• Adoption, value realization, and continuous improvement
• Track and communicate product outcomes, adoption, and realized value tied to O2C initiatives.
• Participate in governance forums, steering committees, and planning cadences to ensure alignment across IT and business leadership.

Benefits

• Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement.
• To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay.
• To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment.
• In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information.
• We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees