Senior Operations Strategy Specialist

TRIMEDX•Indianapolis, IN

18d•Hybrid

About The Position

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer and we do that by collaborating and supporting each other Associates look forward to coming to work each day Every associate matters and makes a difference It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here . The Senior Operations Strategy Specialist plans and coordinates the Clinical Engineering Services operationalization of Strategic Sourcing Team negotiated Master Service Agreements to deliver operational cost reductions and efficiencies. Collaborates internally with multiple functional areas and externally with supplier’s business and sales leaders to ensure negotiated entitlements are leveraged in support of TRIMEDX field operations. Provides consistent focus and visibility across the organization on Master Service Agreement implementation statuses, compliance levels, and outcomes. Supports financial and operational objectives by serving as the Clinical Engineering Services expert on Master Service Agreement entitlements. Handles the escalation of service issues to facilitate communications, resolve the matter at hand, and identify improvements in processes. Location: Indianapolis, Indiana; candidates must currently reside in the central Indiana region within a 70 mile radius. Our CO - Central (Corporate) Office - is located on the northwest side of Indianapolis. This position is Hybrid (a mix of remote & in-office). Relocation is not available for this position Immigration sponsorship not available for this position

Requirements

Minimum of three years relevant experience.
Knowledge of Microsoft Office
Strong written, verbal, and presentation communication skills
Ability to work effectively with other team members
Interpersonal skills to build and maintain relationships
Ability to set priorities and manage time amidst multiple projects
Excellent analytical and problem solving skills with an acute attention to detail
Associates degree or equivalent experience required.

Nice To Haves

Experience with operational application of legal contracts preferred
Experience with project management processes and tools preferred
Knowledge of medical and clinical engineering terminology preferred
Knowledge of the healthcare or medical equipment industry preferred

Responsibilities

MSA Supplier Coordination - 60%
Coordinate with Strategic Sourcing Team representatives on:
Hand-off processes between Strategic Sourcing and Clinical Engineering Services.
Review of entitlements and eligibility requirements.
Meetings with primary stakeholders for key agreements.
Develop communication plans and tools to educate Clinical Engineering Services personnel on the eligibility and application of Master Service Agreement entitlements.
Schedule and lead routine operational meetings with supplier representatives and Clinical Engineering Services leadership.
Collaborate with Central Office functional areas to report on Master Service Agreement savings and compliance.
Support the Field Operations team by serving as an escalation point for Master Service Agreement eligibility/applicability and/or service issues and facilitate resolutions with Suppliers
Explore opportunities for value adds and relationship expansion.
Internal Business Processes – 40%
Coordinate with internal Central Office functional areas and teams to ensure Master Service Agreement entitlements are leveraged in business processes.
Coordinate with technical training representatives on training eligibility, availability of pre-negotiated training agreements, and supplier training capabilities.
Partner with TRIMEDX legal, supplier representatives, service strategy team, and finance to support migration of existing service agreements to the new Master Service Agreement terms and conditions as appropriate.
Support the service strategy team to ensure Master Service Agreement entitlements, limitations, and exclusions are understood and integrated into review, approval, and execution processes for service contracts.
Incorporate Master Service Agreement entitlements and contractual obligations into demand service operations.
Lead evaluation and studies of entitlements to ensure their impact is fully understood and leveraged.
Account for contractual limitations and exclusions.
Coordinate with Supply Chain and Finance to gain alignment on the impact of the Master Service Agreement to their operations.
Provide savings by identifying, developing, and implementing recommended service strategies.
All other duties as assigned.