Senior Operations Specialist

Five Star Bank•Sacramento, CA

21h

About The Position

The Senior Operations Specialist plays an important role in the centralized monitoring, balancing, and reconciliation processes performed in the Central Operations Department. Senior Operations Specialists performs a wide range of operations functions in support of branches and departments. Key responsibilities include transaction processing, reconciliation, non-post, and adjustments. Additionally, will assists in research or problem resolution in response to client inquiries. This position also involves some lead responsibilities including approving transactions within delegated authority.

Requirements

High School Diploma or equivalent
2-3 years of experience including New Accounts, Teller and “back office” operations
Demonstrates skills & knowledge necessary to provide basic & routine new account services
Advanced knowledge in banking including general procedures, policies and regulations
Assists with financial regulations, compliance related issues and balancing accounts
Focus on Wire call back verification and educating customers on fraudulent banking scenarios
Some travel is required

Responsibilities

Reconciles, balances, clears outstanding balances in general ledger and bancontrol accounts
Responds to inquires or escalations from clients and processes specific reports
Determines source and resolution of problems through examination of various documents and records
Works within authority limits to approve/process transactions
Cross functional in multiple processes to provide coverage to peers
Processes returned deposited items and check adjustments
Monitors Branch Cash limits
Ensures GLs are in balance and performs research to resolve out of balances
Processes Non-post, NSF, and Stop Payments
Processes Levies, Attachments, and Subpoenas
Account Analysis Fee Tracking Fee Tracking and Input
Open and Close shadow brokerage accounts
Other operational duties as assigned
Comply with all Anti-Money Laundering Laws and Regulations