About The Position

The Sr. Operations Specialist works independently and autonomously to identify, lead, drive and manage work that supports the strategies, initiatives, and goals of the organization. This role is responsible for the development, implementation and support of programs and projects that ensure operational efficiency, enhanced safety, increased productivity, reduced cost, and continuous improvement. The specialist manages the day-to-day operational needs as well as the strategic goals of the business. Essential functions include providing operational leadership for new and existing programs and projects, ensuring accurate and timely documentation, reporting, data collection, and database utilization. The role involves preparing progress reports, study results, and other required reports. It also entails collecting and analyzing process, productivity, value, and quality-related data to initiate, develop, and recommend operational practices and procedures focused on efficiency, safety, productivity, and cost reduction. The specialist directs, organizes, and engages in process and quality improvement initiatives, identifying, leading, and implementing recommendations to improve operational efficiency and new services, and creating documentation for new established workflows. They serve as the operational lead for providing structure, project management, and direction for new and existing workflow transformation and other operational initiatives, developing action and project plans focused on operations and running the business. Additionally, the role leads compliance activities across the organization to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws, and accreditation/compliance requirements. The specialist may work on initiatives that span across several service lines and may serve as interim leadership.

Requirements

  • Bachelor's Degree or equivalent business, healthcare administration or related field
  • 5 years of relevant experience

Nice To Haves

  • Master's Degree
  • 5 years of relevant experience proven leadership
  • 5 years of relevant experience in healthcare and working within in an organization of size and complexity comparable to Corewell Health

Responsibilities

  • Provides operational leadership for new and existing programs and projects.
  • Ensures required documentation, reporting, data collection and database utilization are performed in an accurate and timely manner.
  • Prepares progress reports, study results and other reports as required.
  • Collects and analyzes process, productivity, value and quality related data to initiate, develop, and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.
  • Directs, organizes, and engages in process and quality improvement initiatives.
  • Responsible for identifying, leading, and implementing recommendations to improve operational efficiency, new services for area of responsibility and creates documentation of new established workflows.
  • Serves as the operational lead to provide structure, project management and direction for new and existing workflow transformation and other operational initiatives.
  • Develops action and projects plans focused on operations and running the business.
  • Leads compliance activities across the organization to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws and accreditation/compliance requirements.
  • May work on initiatives that span across several service lines.
  • May serve as interim leadership

Benefits

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance, pet insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status
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