Senior Operations Program Lead (Contingent Upon Award)

Ho-Chunk•Richmond, VA

2d•Onsite

About The Position

We are seeking a seasoned Senior Operations Program Lead to direct end-to-end delivery of a large-scale federal operations, training, and mission support program. The ideal candidate brings a rare combination of enterprise program management expertise, deep workforce leadership, and hands-on experience managing the full personnel lifecycle from active recruiting and talent acquisition strategy through onboarding, retention, and workforce development across a large, geographically distributed team. This is a senior, high-visibility role requiring an executive-level leader who can serve as the face of the program to government stakeholders while simultaneously driving operational excellence across multiple functional areas. This position is contingent upon contract award.

Requirements

20+ years of progressive professional experience, with demonstrated growth in leadership scope and responsibility
10–15+ years managing large federal programs or enterprise operations in complex, multi-site environments
Demonstrated experience managing programs with large annual budgets
Proven leadership of large, distributed workforce environments with direct accountability for workforce planning and personnel management outcomes
Significant experience in recruiting leadership or talent acquisition management including strategy development, pipeline management, and recruiting team oversight for large-scale contract or federal environments
Hands-on experience managing HR functions including employee relations, performance management, onboarding, and compliance with employment regulations
Strong executive communication, stakeholder engagement, and presentation skills
Bachelor’s degree in business, Management, Human Resources, or a related field
Must be a US Citizen with the ability to obtain/maintain a TOP and its TSSECRET security clearance.

Nice To Haves

Master’s degree in business, Management, Human Resources, or a related field preferred
Experience supporting complex operational, training, or mission support environments for federal government clients
Familiarity with Service Contract Act (SCA) compliance and applicable labor regulations in a government contracting context
PHR, SPHR, or equivalent HR certification
PMP or equivalent program management certification

Responsibilities

Serve as the primary interface between senior government stakeholders and internal leadership for all program activities, maintaining executive-level relationships and ensuring mission alignment
Lead end-to-end program execution across multiple functional areas, including training support, workforce operations, and mission support services
Ensure timely delivery of all contractual requirements, deliverables, and performance metrics; proactively manage risk to prevent schedule or performance impacts
Manage program financials including budgeting, forecasting, and cost control oversight
Direct all workforce planning activities, including headcount forecasting, position management, and staffing strategy for a workforce personnel across multiple sites
Lead and oversee the full-cycle recruiting function including sourcing strategy, candidate pipeline development, interview processes, and selection decisions to maintain staffing levels against contract requirements
Oversee onboarding, in-processing, and clearance coordination to ensure new personnel are mission-ready and compliant with contractual and government requirements
Drive employee engagement, retention programs, and professional development initiatives to sustain a high-performing, mission-focused workforce
Manage performance management processes including goal setting, ongoing feedback, disciplinary procedures, and separations in coordination with HR and legal counsel
Ensure compliance with applicable employment law, labor regulations, and government contract HR requirements (e.g., Service Contract Act, collective bargaining agreements if applicable)
Establish and maintain scalable operational processes that drive efficiency, service quality, and mission readiness
Coordinate cross-functional activities to align technical, operational, and administrative requirements across the program
Ensure continuity of operations through proactive risk identification, contingency planning, and mitigation strategies
Drive continuous improvement initiatives across service delivery, staffing pipelines, and operational performance
Oversees the daily operations of all employees assigned to each project.