Operations Program Manager (Contingent Upon Award)

All Native GroupRichmond, VA
3dOnsite

About The Position

We are seeking a skilled Operations Program Manager to support execution of a large federal operations and training support program. This role is central to day-to-day program health coordinating workforce operations, driving recruiting and personnel lifecycle activities, and ensuring compliant, efficient service delivery across all functional areas. The ideal candidate has a strong foundation in federal program management paired with meaningful, hands-on experience in recruiting coordination, HR administration, or workforce management. This individual must be comfortable operating in a fast-moving environment, juggling competing priorities, and serving as a key operational partner to senior leadership. This position is contingent upon contract award.

Requirements

  • 8–12+ years of professional experience in federal program management, enterprise operations, or mission support services
  • 3+ years of direct experience in recruiting coordination, talent acquisition operations, or HR administration — including managing requisitions, tracking candidates, and supporting full-cycle hiring workflows
  • Demonstrated experience managing personnel lifecycle activities: onboarding/in-processing, records management, clearance tracking, and offboarding
  • Strong organizational, analytical, and written/verbal communication skills
  • Proficiency in Microsoft Office suite and collaboration tools (Excel, Word, SharePoint or equivalent)
  • Ability to manage competing priorities effectively in a fast-paced, multi-stakeholder environment
  • Bachelor’s degree required
  • U.S. Citizen with active Secret clearance (Top Secret eligible preferred)

Nice To Haves

  • Master's degree in Business, Human Resources, or a related field preferred
  • Experience with Applicant Tracking Systems (ATS) or HRIS platforms in a government contracting context
  • Familiarity with Service Contract Act (SCA) requirements and federal contractor HR compliance
  • PHR, aPHR, or equivalent HR certification
  • PMP or equivalent program management certification

Responsibilities

  • Support overall program execution and act on behalf of the Senior Operations Program Lead as directed
  • Maintain workforce tracking, staffing status dashboards, and program reporting across multiple operational areas
  • Support preparation and delivery of contract deliverables, performance reports, and operational documentation on schedule
  • Assist with budgeting coordination, expense tracking, and financial reporting activities
  • Perform data analysis to identify trends, gaps, and opportunities for operational and staffing improvement
  • Ensure compliance with contract requirements, policies, and standard operating procedures across the program
  • Coordinate and actively manage full-cycle recruiting activities including requisition management, job posting, candidate tracking, interview scheduling, and offer coordination
  • Serve as a primary liaison between program leadership and internal/external recruiting resources to ensure positions are filled against staffing plans and contract requirements
  • Manage onboarding and in-processing workflows, ensuring new hires complete required steps efficiently and are mission-ready upon start
  • Maintain accurate personnel records, clearance tracking, and staffing databases to support reporting and compliance requirements
  • Coordinate employee relations matters, performance documentation, and separation processing in alignment with HR policies and applicable regulations
  • Support workforce planning activities including position forecasting, attrition tracking, and succession readiness
  • Coordinate training and professional development activities across program staff, tracking completion and identifying gaps
  • Facilitate communication between leadership, staff, and stakeholders to ensure alignment across all functional areas
  • Support continuous improvement initiatives across operations, staffing pipelines, and service delivery
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