Operations Program Manager (Contingent Upon Award)

Ho-Chunk•Richmond, VA

1d•Onsite

About The Position

We are seeking a skilled Operations Program Manager to support execution of a large federal operations and training support program. This role is central to day-to-day program health coordinating workforce operations, driving recruiting and personnel lifecycle activities, and ensuring compliant, efficient service delivery across all functional areas. The ideal candidate has a strong foundation in federal program management paired with meaningful, hands-on experience in recruiting coordination, HR administration, or workforce management. This individual must be comfortable operating in a fast-moving environment, juggling competing priorities, and serving as a key operational partner to senior leadership. This position is contingent upon contract award.

Requirements

8–12+ years of professional experience in federal program management, enterprise operations, or mission support services
3+ years of direct experience in recruiting coordination, talent acquisition operations, or HR administration — including managing requisitions, tracking candidates, and supporting full-cycle hiring workflows
Demonstrated experience managing personnel lifecycle activities: onboarding/in-processing, records management, clearance tracking, and offboarding
Strong organizational, analytical, and written/verbal communication skills
Proficiency in Microsoft Office suite and collaboration tools (Excel, Word, SharePoint or equivalent)
Ability to manage competing priorities effectively in a fast-paced, multi-stakeholder environment
Bachelor’s degree required
U.S. Citizen with active Secret clearance (Top Secret eligible preferred)

Nice To Haves

Master's degree in Business, Human Resources, or a related field preferred
Experience with Applicant Tracking Systems (ATS) or HRIS platforms in a government contracting context
Familiarity with Service Contract Act (SCA) requirements and federal contractor HR compliance
PHR, aPHR, or equivalent HR certification
PMP or equivalent program management certification

Responsibilities

Support overall program execution and act on behalf of the Senior Operations Program Lead as directed
Maintain workforce tracking, staffing status dashboards, and program reporting across multiple operational areas
Support preparation and delivery of contract deliverables, performance reports, and operational documentation on schedule
Assist with budgeting coordination, expense tracking, and financial reporting activities
Perform data analysis to identify trends, gaps, and opportunities for operational and staffing improvement
Ensure compliance with contract requirements, policies, and standard operating procedures across the program
Coordinate and actively manage full-cycle recruiting activities including requisition management, job posting, candidate tracking, interview scheduling, and offer coordination
Serve as a primary liaison between program leadership and internal/external recruiting resources to ensure positions are filled against staffing plans and contract requirements
Manage onboarding and in-processing workflows, ensuring new hires complete required steps efficiently and are mission-ready upon start
Maintain accurate personnel records, clearance tracking, and staffing databases to support reporting and compliance requirements
Coordinate employee relations matters, performance documentation, and separation processing in alignment with HR policies and applicable regulations
Support workforce planning activities including position forecasting, attrition tracking, and succession readiness
Coordinate training and professional development activities across program staff, tracking completion and identifying gaps
Facilitate communication between leadership, staff, and stakeholders to ensure alignment across all functional areas
Support continuous improvement initiatives across operations, staffing pipelines, and service delivery