Senior Operations and Supplier Testing Analyst

SoFi•Cottonwood Heights, UT

13d

About The Position

The role The Senior Operations and Supplier Tester resides within the 1st Line of Defense (1LOD) Operations and Supplier Testing team. This position plays a crucial role in supporting risk management of 1LOD Operations. This role requires hands-on support for performing 1LOD transactional and supplier oversight testing. Achieving success in this role requires a demonstrated ability to complete all assigned testwork within the established timelines, assist the Testing Manager with the build-out of new tests and expansion of existing test scripts, and proficiently articulate exceptions and findings related to testwork. By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team. What you’ll do: Ensuring Operations and key suppliers have a sustainable and effective end-to-end control environment by identifying gaps and weaknesses during testing Document and perform complex and high risk process and control testing to provide reasonable assurance that internal and external processes are operationally effective Obtain and analyze test data from multiple sources, following documented test plans, testing procedures, and leveraging job aids as needed Manage assigned testing timelines to ensure all tasks and reporting are completed within established timeframes Assist the Testing Manager in the build-out of new test scripts for previously un-tested areas, augment existing test scripts to broaden test scope while ensuring alignment with regulatory requirement, policies and business processes Assist the Testing Manager in partnering with stakeholders to offer feedback on testing results and ensure the completion of any necessary corrective actions. Support the Testing Manager in monitoring changes to procedures, policies and regulatory requirements to assess their impact on the testing scope and the related test script Collaborate with the Testing Manager to ensure test scripts are comprehensive for identifying and mitigating respective risks effectively Prioritize competing responsibilities based on workload and demands Conduct peer reviews of analyst work to ensure accuracy, consistency, and adherence to testing methodology Provide real time feedback, reinforcing best practices and elevating testing quality Support a culture of accountability, continuous learning, and improvement within the testing team Train analysts on newly designed or revised tests Serve as a subject matter expert on complex processes, regulatory frameworks, and testing approaches Mentor analysts to build critical thinking, problem solving and communication skills under managers guidance Undertake ad-hoc duties as needed to support the Operations and 1LOD Risk department What you’ll need:

Requirements

5+ years of relevant experience in audit, compliance testing, or other control/ transactional reviews
Experience in banking and/or fintech industry; knowledge of banking products, processes and regulations covering areas such as deposit products and consumer lending products.
Demonstrate an understanding of testing methodology, business processes, along with risk and control frameworks
Strategic thinker who can partner with testing manager to build, expand and improve existing testing scripts and processes
Strong organizational skills, able to balance multiple critical priorities simultaneously and successfully
Maintain strong time management, able to complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detail
Strong analytical skills and ability to review and comprehend large sets of data; able to synthesize diverse processes and data and formulate appropriate conclusions
Fluent in Excel and PowerPoint, comfortable with analyzing large datasets in Google suite, MS Office apps, etc.
Results oriented, demonstrated achievement of exceeding expectations
Self-starter with strong ability to work independently with minimum oversight
Inquisitive nature, attention to detail, diligence and a good attitude
Strong interpersonal, verbal, and written communication skills; capable of writing documentation, and interacting positively with management and colleagues effectively via telephone (Zoom)
Demonstrated outlook of positive and productive relationships and successful partnerships with stakeholders
Demonstrated ability to coach, mentor and review peers with a focus on accuracy and development.

Responsibilities

Ensuring Operations and key suppliers have a sustainable and effective end-to-end control environment by identifying gaps and weaknesses during testing
Document and perform complex and high risk process and control testing to provide reasonable assurance that internal and external processes are operationally effective
Obtain and analyze test data from multiple sources, following documented test plans, testing procedures, and leveraging job aids as needed
Manage assigned testing timelines to ensure all tasks and reporting are completed within established timeframes
Assist the Testing Manager in the build-out of new test scripts for previously un-tested areas, augment existing test scripts to broaden test scope while ensuring alignment with regulatory requirement, policies and business processes
Assist the Testing Manager in partnering with stakeholders to offer feedback on testing results and ensure the completion of any necessary corrective actions.
Support the Testing Manager in monitoring changes to procedures, policies and regulatory requirements to assess their impact on the testing scope and the related test script
Collaborate with the Testing Manager to ensure test scripts are comprehensive for identifying and mitigating respective risks effectively
Prioritize competing responsibilities based on workload and demands
Conduct peer reviews of analyst work to ensure accuracy, consistency, and adherence to testing methodology
Provide real time feedback, reinforcing best practices and elevating testing quality
Support a culture of accountability, continuous learning, and improvement within the testing team
Train analysts on newly designed or revised tests
Serve as a subject matter expert on complex processes, regulatory frameworks, and testing approaches
Mentor analysts to build critical thinking, problem solving and communication skills under managers guidance
Undertake ad-hoc duties as needed to support the Operations and 1LOD Risk department