Senior Officer, Graduate Studies Administration

University of Ottawa • Lexington, MA

2d

About The Position

Reporting to the Supervisor of Academic Administration, the incumbent coordinates and performs the main tasks related to academic activities for programs in accordance with the academic regulations of the Faculty of Science and the University. Provides courteous, timely and accurate service that projects a positive image of the University of Ottawa to all clients and contributes to an enriched student experience.

Requirements

• Thorough knowledge of postsecondary programs, academic regulations and university services, normally acquired through postsecondary training, or equivalent experience
• Experience analyzing, managing and verifying academic records
• Experience interpreting, explaining and applying academic regulations and procedures
• Experience in an advising role and in customer service in an academic setting
• Experience using computer systems (SIS/uoCampus, Talisma, Calculator, Document Manager, or similar systems) and applications and platforms such as Windows, word processing software, databases, spreadsheets, email and the Internet
• Experience in administrative writing in both official languages
• Strong skills in interpersonal communication, teamwork and problem solving
• Experience working under pressure and prioritizing work to meet firm deadlines
• Bilingualism – French and English (spoken and written)

Responsibilities

• Oversee the admission process for programs under the incumbent’s responsibility.
• Provide advice to students on academic processes and regulations related to the academic requirements of their program in order to improve student retention and success and reduce time to completion.
• Coordinate the master’s and PhD thesis evaluation and defense processes.
• Coordinate the internal and external scholarship evaluation processes and provide academic units with assistance in interpreting academic regulations.

Benefits

• The University of Ottawa offers a generous pay and benefits package that includes a competitive salary, a defined benefit pension plan, group insurance coverage and an employee and family assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees