Senior Occupancy Planner

JLL•Riverwoods, IL

4d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Senior Occupancy Planner supports workplace strategies on a variety of projects and assignments as part of a planning team that solves occupancy and space issues within workplace program guidelines and metrics. This role involves interacting with the client's internal Corporate Real Estate team and Line of Business partners while working as part of a diverse, integrated team delivering modern workplace solutions including space and occupancy planning, move management, and project management. The successful candidate will build relationships with end user customers to understand their business needs, promote workplace solutions, and resolve workplace issues while serving as the point person for questions about workplace programs, space and occupancy, allocations, and utilization for assigned buildings or business units. This position requires working independently, managing time effectively to meet deadlines, and partnering with move coordination teams to plan strategic migration schedules and tactical moves across existing properties, new properties, and properties targeted for right-sizing or decommissioning.

Requirements

Bachelor's degree required
4 or more years of work experience in occupancy or space planning for corporate clients, or interior office planning, office renovations, furniture planning/management, move/project management, or related Facilities function in a corporate real estate setting
Working knowledge of occupancy utilization, workplace strategy, office design principles, and trends such as mobile or collaborative workplace environments
Literacy in reading and interpreting floor plans with ability to develop stacking plans, block plans, and allocation plans
Advanced skills in Microsoft Excel (pivot tables, V-lookup, charts, formulas) and Microsoft PowerPoint (graphics, layouts, story-telling)
Excellent written and verbal communication skills with ability to understand complex ideas and communicate them effectively to others
Strong organizational skills to manage client information and project details with responsiveness and initiative to ensure project commitments are met on time
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Proficiency in CAFM/IWMS database systems (FMS, Manhattan, Tririga, Archibus, or similar platforms)
Proficiency in graphic tools (Adobe, SketchUp, AutoCAD, or similar software)
Great relationship building skills with a client experience focus
Change management experience
Experience with business intelligence dashboards for workplace analytics and reporting
Background in scenario planning, modern workplace design, densification projects, or restacking initiatives
Familiarity with regulatory compliance requirements related to space planning and occupancy management

Responsibilities

Building relationships with end user customers to understand business needs, promote workplace solutions and concepts, and resolve workplace issues while serving as point person for questions about workplace programs, space allocations, and utilization
Managing space requests and move work orders to ensure timely completion and regulatory compliance while proactively developing space solutions including stacking plans, block plans, allocation plans, and adjacency diagrams
Effectively gathering customer workplace requirements through asking the right questions and active listening to understand underlying business needs, providing options for client decision making through creative and analytical thinking
Developing block plans to convey future use of space and layouts using graphic tools such as AutoCAD, participating in business case development for real estate actions considering business requirements, client programs, time constraints, and projected space demand
Reporting on workplace utilization, building data, organizational data, and occupancy metrics at campus, metro, or regional levels using business intelligence dashboards, CAFM/IWMS, and MS Excel
Managing allocations and data accuracy using CAFM/IWMS databases while ensuring all seat assignments comply with adjacency requirements and delivering timely resolution of non-compliant assignments
Performing physical space audits and walkthroughs as required to ensure success of relocation projects while collaborating with move coordination teams on strategic migration schedules and tactical moves