This person will provide senior level support for network systems delivery issues and participates in projects to transition to support. Performs complex troubleshooting and problem resolution including proactive investigation of current issues. Supports custom tools or integrations to meet business requirements. Works on assignments that are complex in nature. Coordinates installation maintenance upgrades and tuning of Network systems. Maintains enterprise systems standards and procedures. Independently prepares and maintains technical documentation to assist with ongoing operation maintenance and development of systems. Known as a SME for certain technology tools products and or processes. Maintains certifications as appropriate. Works with vendors as needed on technical requests. Provides guidance and training for and mentors junior staff. Demonstrates working knowledge and utilization of Process Improvement change management. Bachelors degree in IS or a similar field OR comparable work experience required. Senior level Network Operations role with after hours on-call rotation. Candidate should be local with work from home options available. CCNP and minimum 6 years of experience preferred. Proficient with Cisco Nexus product line and Data Center networking support is preferred. In addition to professional level competence in Cisco Networking the candidate will have a minimum proficient level of knowledge supporting Citrix NetScaler ADC and have aptitude to attain expert level knowledge to fully support the load-balancing appliance.
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Job Type
Full-time
Career Level
Mid Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Number of Employees
1,001-5,000 employees