About The Position
CACI is seeking a Senior Network Ops Center Technician. The SETS II program provides services to design, procure, configure, implement, test, secure, accredit, operate and maintain an IT infrastructure for the St Elizabeth's campus. Be a part of something greater than yourself and make a lasting impact at CACI.
Requirements
- Seven years of experience in network engineering, or testing.
- Knowledge of SAFe®, ITIL®, and industry best practices.
- Possess a current TS/SCI security clearance.
- Must be a U.S. citizen
- Education and Experience Level: BA/BS degree or equivalent, with 7+ years experience.
Nice To Haves
- IT Certifications such as CCNA/CCNP
- SAFe® certified
- ITIL® v4 equivalent
Responsibilities
- Ability to attain DHS EOD
- Providing 24/7/365 active monitoring of WAN links and network systems.
- Support a large complex data and voice network infrastructure by using network monitoring and management tools.
- Participate in and respond to system and network incidents.
- Provide technical support on problem calls.
- Work in a Command Center environment, logon to ACD phone queues and navigate an incident tracking system.
- Detects, analyzes and resolves routine network problems.
- Provide 1st level problem resolution assistance.
- Monitor all core enterprise services and customer connections for any potential performance problems (utilization, intrusion, etc.) and respond in a timely manner to any anomalies to ensure network availability.
Benefits
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive compensation, benefits and learning and development opportunities.
- Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
- At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
