The Senior Network Engineer will diagnose, triage, resolve and document network-related support calls and questions from users or customers. They evaluate requests for new services, propose appropriate solutions and perform testing and turn-up of these services. They also ensure accuracy of service and network documentation, maintain network integrity and monitor network alarms, troubleshoot network issues, aid in restoration of network services and assist in root cause analysis events. This position requires understanding and following standard procedures, escalating situations falling outside of these procedures to management. The Senior Network Engineer should have well-developed decision making, analytical and problem-solving skills, displaying the ability to provide solutions where they may not currently exist. They must possess excellent oral/written communication skills, be a self-starter, results-oriented with strong organizational ability and a high level of integrity. The Senior Network Engineer must be able to work independently, but also be a solid team player and contributor. Errors in work or actions can affect company-wide networks.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees