Senior Network Engineer

Humana

1d • Remote

About The Position

The Senior Network Engineer designs, analyzes, plans and modifies network components supporting customer communication implementation activities. The Senior Network Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Job Description The Senior Network Engineer (Remote Solutions) is responsible for developing and evaluating remote site solutions throughout Humana and its subsidiaries. This role prepares analyses of short-term and long-term capacity requirements for switching, routing, transmission, and signaling. It involves conducting SDWAN network design and testing, as well as feasibility and cost studies. The engineer develops standard solutions and establishes the required sequence of network activities. Site growth and expansion evaluations are conducted to determine the impact on remote services. The Senior Network Engineer actively participates in departmental strategy and makes decisions on moderately complex to highly complex technical issues related to project components. Work is performed independently, with considerable latitude in determining objectives and approaches to assignments. The position requires participation in on-call and implementation duties during nights and weekends, as needed. Humana seeks a Senior Network Engineer who will deliver solutions for multi-platform network connectivity. This critical role within Humana’s IT organization encompasses engineering and design, planning, implementation, and the establishment of operational and maintenance programs to deliver best-in-class, next-generation SDWAN and remote site infrastructure. Responsibilities include optimizing all aspects of the remote network ecosystem, such as performance, resiliency, availability, resource utilization, and innovation. Additionally, this position provides cloud network design, engineering, and administrative support for both physical and virtual networking devices within multi-platform environments. The Senior Network Engineer is responsible for leveraging highly available networking technologies in a heterogeneous environment. The scope will include the following areas of concentration: Network engineering and implementation expertise supporting multiple software defined network overlay technologies; Planning, designing, and deploying new network infrastructure and connectivity for complex environments. Overseeing and performing administration, configuration, and monitoring of all network equipment & cloud resources (switches, routers, firewalls, Expressroute Gateways, User Defined Route tables, etc.). Support the elimination of existing datacenter dependencies to enable cloud/fastest-path access (i.e. VPN, Web Proxy, etc...) Connectivity solutions for supporting a hybrid cloud strategy; WAN circuit topology and telco/carrier technical integration. Engineering responsibilities for these areas of concentration include, but are not limited: Design and implement complex solutions across multiple SD-WAN and wireless platforms. Build and maintain robust authentication policies using Aruba ClearPass Policy Manager and Cisco ISE. Develop integrations for Zscaler ZIA with existing firewall stacks and edge infrastructure. Manage high-availability environments across diverse switching and wireless platforms. Participate in the lifecycle of multiple large-scale projects, ensuring high-quality delivery through rigorous Methods of Procedure (MOPs). Serve as a technical mentor to junior and mid-level engineers, conduct deep-dive technical reviews, and foster a culture of documentation with attention to detail. Partnering with internal and external business groups to develop technical solutions to meet business objectives. Design for new solutions; Standard solution configuration; Technology roadmap development, management, and maintenance; Documenting and updating all network infrastructure and supported business processes. Capacity and performance planning; Integration with related infrastructure engineering efforts; Alignment and integration with information security requirements; Disaster recovery/business continuity integration. Continuous knowledge and skills improvement; WAN circuit topology and telco/carrier technical integration; Assist in motivating and growing the Network Engineering team to its next level of maturity, agility (NetDevOps) and scalability; Help build foundation and help define capabilities and processes to address network needs in tactical and strategic terms; L4 Troubleshooting & resolving network issues and outages; Application performance troubleshooting using network/cloud tools and methodology; Define, documenting, and enforcing network standards; Perform after-hours solutions implementation; Support other teams as needed, after-hours; Participates in on-call rotation as needed Write & maintain documentation & SOP's for other operations teams.

Requirements

• BS/BA, preferably in a technical or scientific field or in lieu of BS/BA, 4+ years industry experience + industry certifications
• 4+ years of experience working with SDWAN architecture network designs, implementations, and support
• Network engineering certification such as CCNP, Fortinet NSE or equivalent
• 4+ years of technical network engineering experience, and 3+ years of project leadership experience
• 4+ years of Layer 2/ Layer 3 network architectural design (WAN/Cloud/Data Center) and engineering experience
• 4+ years of experience working with BGP and other WAN technologies
• Strong experience supporting large-scale environments and remote sites
• Experience with Cisco networking equipment
• Experience with Palo Alto Firewalls
• Experience in Site-to-Site VPN technologies
• Knowledge of QoS and network security functions (firewalls, VPN, IPS, etc)
• Ability to manage complex multi-organizational projects
• Experience with implementing and operating software-defined network environments (Cisco, Aruba, Fortinet, Meraki etc.)
• Vendor management skills (hardware/software security vendors as well as third party vendors)
• Experience working with Data Center Colocation facilities and virtual network fabric provided by vendors such as Equinix and Mega-Port
• US Citizenship
• Pass eQIP certification background check
• Must have the ability to provide a high speed DSL or cable modem for a home office.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Nice To Haves

• Demonstrated experience with DevOps
• Infrastructure as Code experience
• Programming/scripting languages and frameworks knowledge and experience, in support of automation (Python, Ansible, etc.)
• Familiarity with Akamai, ZScaler, and ThousandEyes
• Experience with AGILE methodology & ITSM processes
• Understanding of CSP network offerings and how to apply them to public cloud providers (Amazon AWS, MS Azure, Google GCP).
• Understanding of Cloud Network Security technologies
• Familiarity with public cloud provider PaaS and SaaS offerings (e.g. Azure Kubernetes Service, Application Service Environment, etc.)
• Data Center infrastructure solutions: Cisco (R&S), Palo Alto (NGFW + IDS/IPS functions), Infoblox (DDI), Cisco ISE, also implemented on Cisco products

Responsibilities

• Developing and evaluating remote site solutions
• Preparing analyses of short-term and long-term capacity requirements for switching, routing, transmission, and signaling
• Conducting SDWAN network design and testing, as well as feasibility and cost studies
• Developing standard solutions and establishing the required sequence of network activities
• Conducting site growth and expansion evaluations to determine the impact on remote services
• Actively participating in departmental strategy
• Delivering solutions for multi-platform network connectivity
• Engineering and design, planning, implementation, and the establishment of operational and maintenance programs to deliver best-in-class, next-generation SDWAN and remote site infrastructure
• Optimizing all aspects of the remote network ecosystem, such as performance, resiliency, availability, resource utilization, and innovation
• Providing cloud network design, engineering, and administrative support for both physical and virtual networking devices within multi-platform environments
• Leveraging highly available networking technologies in a heterogeneous environment
• Network engineering and implementation expertise supporting multiple software defined network overlay technologies
• Planning, designing, and deploying new network infrastructure and connectivity for complex environments
• Overseeing and performing administration, configuration, and monitoring of all network equipment & cloud resources (switches, routers, firewalls, Expressroute Gateways, User Defined Route tables, etc.)
• Supporting the elimination of existing datacenter dependencies to enable cloud/fastest-path access (i.e. VPN, Web Proxy, etc...)
• Connectivity solutions for supporting a hybrid cloud strategy
• WAN circuit topology and telco/carrier technical integration
• Design and implement complex solutions across multiple SD-WAN and wireless platforms
• Build and maintain robust authentication policies using Aruba ClearPass Policy Manager and Cisco ISE
• Develop integrations for Zscaler ZIA with existing firewall stacks and edge infrastructure
• Manage high-availability environments across diverse switching and wireless platforms
• Participate in the lifecycle of multiple large-scale projects, ensuring high-quality delivery through rigorous Methods of Procedure (MOPs)
• Serve as a technical mentor to junior and mid-level engineers, conduct deep-dive technical reviews, and foster a culture of documentation with attention to detail
• Partnering with internal and external business groups to develop technical solutions to meet business objectives
• Design for new solutions
• Standard solution configuration
• Technology roadmap development, management, and maintenance
• Documenting and updating all network infrastructure and supported business processes
• Capacity and performance planning
• Integration with related infrastructure engineering efforts
• Alignment and integration with information security requirements
• Disaster recovery/business continuity integration
• Continuous knowledge and skills improvement
• WAN circuit topology and telco/carrier technical integration
• Assist in motivating and growing the Network Engineering team to its next level of maturity, agility (NetDevOps) and scalability
• Help build foundation and help define capabilities and processes to address network needs in tactical and strategic terms
• L4 Troubleshooting & resolving network issues and outages
• Application performance troubleshooting using network/cloud tools and methodology
• Define, documenting, and enforcing network standards
• Perform after-hours solutions implementation
• Support other teams as needed, after-hours
• Participates in on-call rotation as needed
• Write & maintain documentation & SOP's for other operations teams

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level