Job Description: As a member of the Enterprise Systems Team, the incumbent in this position is responsible for maintaining and enhancing our clients Washington’s network and audio/visual infrastructure. The computer network environment hosts a heterogeneous mix of computing hardware and software platforms, including servers and workstations, and COTS and custom software applications. The incumbent reports to the Manager, Networking and is tasked with implementing solutions for the network and supporting network related technology. The incumbent also works with the team lead for technical direction. The incumbent is responsible for maintaining Our Clients network hardware (routers, switches, firewalls, WAN optimizers, NAC, IPS, Video Teleconferencing, VPN and ADC’s) as well as network related services (DNS and DHCP) and network monitor tools (NetQos, Extrahop and Orion). This is a senior position in which customer service and networking skills are well developed. Work Design: Works under general managerial direction on goals and objectives that have a significant impact on the organization. Regularly provides performance reports and status. Work with experience to guide actions. Assure that day-to-day network operations are reliable and efficient. Provide excellent customer support. Recommend solutions to a variety of problems