The Senior Network Engineer for Operations and Maintenance supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: · Work in close coordination with team leads, project managers, network architects, and engineers from other service areas to provide Tier III support for the MDA Enterprise. · Take part in daily\/weekly\/monthly Battle Rhythms contributing to maintenance checks and regular network services of the team. · Generate\/provide status reports, provide network anomaly analysis, and develop engineering red lines as needed to support network maintenance actions, engineering changes\/upgrades, and security vulnerabilities. · Serve as an Operations and Maintenance expert and provide technical contribution on outage or troubleshooting bridge calls. · Regularly respond too, create and troubleshoot support Incident tickets and Work Orders in the Remedy IT Service Management system. · Be required to participate in an on-call rotation for network support functions if incidents were to arise after core hours. The successful candidate will: · Be able to work in a team environment · Have good interpersonal skills · Be a quick learner · Have a positive attitude. · Have strong attention to detail and diligent record keeping · Have critical thinking skills
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed