Senior Network and Systems Administrator

Clarke University•Dubuque, IA

23h

About The Position

At Clarke University, we look for individuals who lead from the heart and embrace our values of education, charity, justice, and freedom. By creating a community focused on care, we empower everyone at Clarke to do and be their best. We offer meaningful work, a safe and friendly work environment, and an outstanding benefits package. So, if you are looking for a place where you can make a positive impact, we hope you will consider our One Clarke, One Community. We are seeking an experienced Senior Network and Systems Administrator to manage, maintain, and secure Clarke University's network and systems infrastructure. Reporting to the Chief Technology Officer, this hands-on technical role ensures reliable, high-performance IT systems that support teaching, learning, research, and administrative operations across campus.

Requirements

Bachelor's degree in information technology, Computer Science, Management Information Systems, or related STEM preferred.
Minimum of seven years of progressive experience in enterprise IT management, including data center operations, networking, virtualization, cloud services, and cybersecurity.
At least three years in a leadership or supervisory role within higher education or a similarly complex environment.
Proven track record in project management, vendor relationships, and working within a budget.

Responsibilities

Design, implement, configure, and maintain enterprise network infrastructure, including wired and wireless networks, switches, routers, firewalls, VPNs, network access control, and related technologies.
Administer server infrastructure (physical and virtual), virtualization platforms (e.g., VMware/Hyper-V), storage systems (SAN/NAS), backup/recovery solutions, and disaster recovery processes.
Manage hybrid on ‑ premises and cloud environments, including Microsoft Active Directory, Microsoft Entra ID, Azure, Microsoft 365, and integrated services.
Monitor system performance, conduct capacity planning, troubleshoot complex issues, and provide tier-3 escalation support.
Implement and maintain cybersecurity measures, including endpoint protection, network security, vulnerability management, and compliance with higher education standards (e.g., FERPA).
Support integration of enterprise applications, such as ERP systems, learning management systems, and scheduling tools.
Lead technical projects, coordinate with vendors for product evaluation and support, and contribute to infrastructure upgrades.
Develop and maintain system documentation, policies, procedures, and inventory.
Evaluate emerging technologies, recommend improvements, and perform system installations, upgrades, and patching.
Provide mentorship to IT staff and student interns and promote best practices in customer service and teamwork.