Senior National Account Manager - USA

Joseph Joseph

53d•Hybrid

About The Position

At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. We are expanding our U.S. sales team and are seeking a Senior National Account Manager to manage key grocery and drug channel customers. Reporting to the Director of Sales (USA), this role is responsible for driving profitable growth across assigned national and regional grocery accounts through strategic planning, strong customer partnerships, and cross-functional collaboration.

Requirements

Proven experience managing and growing sales within a consumer products organization at a National or Key Account Manager level
Minimum of 5 years of experience managing accounts within the grocery channel – Strong preference in experience with Whole Foods, Kroger, Albertsons, or Publix
Strong working knowledge of broker and distributor management within the channel
Proven track record of achieving business development, revenue growth, and margin improvement across a portfolio of products
Experience developing and executing customer account plans and trade marketing strategies while effectively managing budgets
Ability to work cross-functionally with internal teams, including Sales Operations, S&OP, Marketing, and Customer Service
Excellent communication, negotiation, and relationship-building skills, with the ability to influence at all levels
Demonstrate excellent analytical, planning, problem solving, presentation and organizational skills
Self-motivated, results-oriented, and able to work effectively both independently and as part of a team
Ability to travel within the US and attend trade shows as needed
Bachelor’s degree in business or a related discipline preferred

Responsibilities

Achieve or exceed all sales and profitability KPIs across assigned customers and channel portfolio
Identify and develop new customer opportunities using a strategic and entrepreneurial approach
Drive growth within existing accounts by building strong partnerships and executing both short- and long-term business strategies
Lead new product introductions and category expansion initiatives that support revenue growth and brand development
Develop, implement, and regularly review comprehensive account plans, including promotional strategies and financial performance
Monitor and analyze competitive activity, market dynamics, and evolving customer and consumer trends
Collaborate closely with internal cross-functional teams to deliver best-in-class customer service while meeting corporate financial and strategic objectives
Manage all required administrative responsibilities, including business plans, reports, presentations, pricing controls, and performance evaluations
Contribute to the broader success of the organization by working collaboratively and adapting to changing priorities