Senior Membership and Convenings Officer

Funders for LGBTQ Issues

16d • Remote

About The Position

The Senior Membership and Convenings Officer is an exciting new role at Funders for LGBTQ Issues, serving on the External Affairs team and reporting to the Director of External Affairs. This new role will serve as the foundation of our membership program – bringing people together across our virtual and in-person programming and helping our 100+ institutional members stay engaged with our organizational offerings.

We’re looking for someone who is proactive, detail-oriented, and energized by collaboration. The ideal candidate is someone who naturally thinks a few steps ahead – anticipating needs, building systems that make things run smoothly, and creating seamless, welcoming experiences for members and partners alike.
This role wears multiple hats: CRM steward, cross-team project manager, spreadsheet extraordinaire, and safety and security liaison for our events and digital spaces. At every turn, they help ensure our work is well-coordinated and grounded in our values and care for community.

Requirements

• 3-5 years of relevant work experience required. Previous work experience in non-profits, philanthropy, and/or progressive social justice spaces a plus. Remote work experience preferred.
• Exceptional attention to detail and strong follow-through.
• Ability to think 3–5 steps ahead, anticipate needs, and proactively identify challenges and solutions.
• Strong project management skills, with the ability to manage multiple projects across departments on overlapping timelines.
• Experience planning successful virtual events (in-person event experience would be an added plus!).
• Excellent written and verbal communication skills across a range of stakeholders (including internal team members and external partners), with the ability to synthesize ideas in a clear, succinct, and compelling manner.
• Ability to track details through long timelines and phases of uncertainty and navigate ambiguity with confidence.
• Experience with tools like Slack, Google Workspace, and a CRM or equivalent software.
• Experience or demonstrated interest in organizational safety and security best practices.
• A strong commitment to social justice combined with a pragmatic, problem-solving approach and an openness to understanding and engaging people and institutions representing diverse viewpoints and theories of change.
• Broad understanding and commitment to LGBTQ issues, and, ideally, in-depth knowledge of at least one or two subject areas that affect LGBTQ communities, such as LGBTQ youth, marriage equality and family recognition, education, and LGBTQ communities of color.
• Excellent sense of humor.

Responsibilities

• Convening Operations Management (Approximately 25% of the role): Oversee operations and logistics related to the organization’s convening strategy across virtual and in-person events, including: Developing project timelines and detailed run-of-shows for in-person and virtual events. Managing registration through our CRM, EveryAction, and all participant communications. Coordinating with both internal teams and external partners before, during, and after events. Leading post-event communications, evaluation, and reporting to help inform our long-term engagement strategy. Supporting the scheduling and coordination of our podcasts, Justice Ain’t Cheap and TRANScending Voices, in partnership with our Communications and Storytelling Officer.
• Organization Safety and Security Coordination (Approximately 25% of the role): serve as the organization’s safety and security liaison, coordinating the development and implementation of an organization-wide safety framework with experts. Lead our safety and security process development and implementation for digital and in-person events, with the support of our Knowledge Management Committee. Coordinating with external consultants and partners when necessary. Supporting the development of protocols through documentation and the creation of how-to resources. Ensuring safety considerations are integrated into in-person, virtual, and digital spaces. Serve as the cheerleader for our safety and security work – promote staff compliance with digital security offerings.
• Membership Operations & Revenue Administration (Approximately 20% of the role): Lead the operational administration of the membership program, ensuring members receive timely, accurate, and consistent communication regarding renewals, benefits, and engagement opportunities. Own membership revenue tracking and dues processing, including: Managing invoicing and payments through the CRM and QuickBooks. Maintaining accurate financial and membership records. Build and maintain systems that support a strong (and seamless) membership experience. Collaborating with our Communications and Storytelling Officer to highlight events and wins from our membership.
• CRM Stewardship and Data Integrity (Approximately 15% of the role): Serve as a steward of our CRM, ensuring accurate, timely, and consistent data entry; data management related to membership and event participation, including: Uploading and maintaining accurate data on membership dues in our CRM regularly. Supporting team-wide processes and use of EveryAction, which includes building documentation and facilitating light trainings to improve internal adoption of the platform with our team.
• Cross-Departmental Project Management and Operational Support (Approximately 15% of the role): provide structured project management support across our membership and engagement strategy, supporting the Director of External Affairs across all external programming. Manage general operational tasks that support organizational functioning, including monitoring and processing our virtual organizational mailbox, coordinating the timely routing of checks and other physical correspondence, and supporting the efficient, organized use of our Slack software and Google Suite tools. In coordination with the entire team, support the logistics, coordination, and project management of our in-person staff retreats (1x/year). Develop and maintain clear timelines, documentation, and task tracking systems across all programming.

Benefits

• full medical health reimbursement
• flexible spending accounts
• retirement plan contributions
• generous vacation schedule
• flexible work hours that are friendly for balancing work and personal obligations
• opportunity for an office rental with a $350 monthly stipend
• monthly stipend of $100 for internet and cell phone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees