Senior Marketing and Communications Manager

Pyramid Global Hospitality•Oklahoma City, OK

About The Position

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join us as the Senior Marketing and Communications Manager to join our Marketing team. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. The Senior Marketing and Communications Manager is responsible for developing and executing integrated marketing and communications strategies that drive awareness, visitation, and engagement for OKANA, with a focus on local and regional marketing for OKANA, the Boardwalk, and community engagement. This role serves as a primary public-facing representative and brand ambassador for OKANA, acting as the voice of the brand in the local market and beyond. The Senior Marketing & Communications Manager leads brand storytelling across channels, builds and manages high-impact relationships with media, community partners, influencers, and VIPs, and ensures a consistent, elevated brand presence across digital platforms, on-property experiences, and external communications—while also stepping in front of the brand through media engagements, property tours, events, and real-time content moments as needed.

Requirements

Bachelor’s degree in Marketing, Communications, Public Relations, or related field preferred.
5–8+ years of progressive experience in marketing, communications, or PR, preferably in hospitality, lifestyle, retail, entertainment, or destination brands.
Proven experience serving as a public-facing brand ambassador, including hosting media or VIP engagements.
Skilled at capturing mobile-first photo and video content in dynamic environments.
Strong background in local marketing, community relations, and media relations.
Exceptional writing and editing skills.
Basic understanding of HTML.
Excellent time management skills.
Strong working knowledge of Instagram, Facebook, Twitter and LinkedIn.
Excellent written and verbal communication skills.
Flexible schedule with availability for events, openings, and media opportunities.

Nice To Haves

Competency in Adobe design programs.

Responsibilities

Brand Ambassador, Content Capture & Public Presence Serve as a visible, trusted face of OKANA, representing the brand at community events, media engagements, openings, partnerships, and on-property activations.
Host and lead property tours for media, influencers, partners, and VIPs, delivering compelling brand storytelling and tailored experiences that showcase OKANA’s amenities, Boardwalk, and offerings.
Act as a brand steward, ensuring OKANA’s voice, values, and positioning are consistently and authentically represented in all external-facing interactions.
Capture high-quality, on-brand photo and short-form video content during events, tours, activations, and day-to-day property moments for use by OKANA’s social media agency.
Identify real-time storytelling opportunities and proactively share content, context, and insights with the agency to support timely posting and campaign execution.
Build and maintain strong relationships with media, influencers, community leaders, and VIP partners to enhance OKANA’s reputation and local presence.
Lead and execute local marketing initiatives that drive traffic, awareness, and spend for the OKANA Boardwalk, including restaurants, retail, entertainment, and seasonal activations.
Develop localized campaigns, promotions, and partnerships that connect OKANA to the surrounding community.
Collaborate cross-functionally with operations to support openings, promotions, and on-property experiences.
Manage reputation management of all outlet’s including the Boardwalk.
Serve as a primary liaison between OKANA and the local community, tourism partners, chambers, nonprofits, and civic organizations.
Identify, cultivate, and manage community partnerships aligned with OKANA’s brand values and business goals.
Coordinate community events, sponsorships, and outreach initiatives.
Build, cultivate, and maintain strong, ongoing relationships with local, regional and national media and broadcast outlets in close partnership with OKANA’s Public Relations agency.
Serve as the on-the-ground lead for identifying media opportunities, facilitating introductions, and strengthening local press and broadcast presence for the brand.
Collaborate with the PR agency to develop and refine story angles and outreach strategies that align with OKANA’s positioning and business priorities.
Execute and support media needs that arise from these relationships, including coordinating interviews, facilitating on-site media visits, providing assets and information, and supporting broadcast and editorial coverage as needed.
Act as a local extension of the PR agency, ensuring seamless communication, responsiveness, and execution in the Oklahoma City market.
Own and protect OKANA’s brand voice across all written communications and storytelling.
Write and manage website content, including landing pages, promotional copy, and seasonal updates.
Lead blog strategy, including content planning, writing, editing, and performance analysis.
Manage online reputation platforms and guest review responses.
Develop and manage influencer and create partnerships with a focus on local, regional, and experiential alignment.
Host influencers on property and ensure content opportunities are captured and shared with the social agency.
Track performance and ROI of influencer initiatives.
Serve as the primary marketing owner of OKANA’s website, ensuring accuracy and brand consistency.
Collaborate with internal teams and external partners on SEO and enhancements.
Align website content with campaigns, PR, and social storytelling.