Senior Manager, Transformation

Zinnia • Boulder, NY

5d • $120,000 - $150,000

About The Position

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Zinnia has launched a new Transformation Office to lead the enterprise-wide change needed for the company to achieve its full potential. This is a multi-year journey driven by bold, cross-functional initiatives spanning product, technology, operations, delivery, and sales. Our mandate is to simplify the operating model, accelerate technology adoption, and mobilize the entire organization around our strategic goals. The Senior Manager, Transformation is a structured problem solver and operator who contributes to organizing complex work, executing enterprise-wide programs, and driving measurable outcomes. This individual collaborates across teams, translates transformation priorities into actionable workplans, and provides clear insights that support decision-making.

Requirements

• 5+ years’ experience in consulting, technology, payments, insurance, hospitality, or similarly complex environments
• Bachelor’s degree required; Master’s degree preferred (or equivalent professional experience in liu of advanced education.)
• Distinctive problem solving skills that can be deployed across a range of topics and departments
• Experience supporting or leading cross-functional initiatives; people management experience helpful but not required.
• Ability to build trust and influence stakeholders at all levels
• Strong verbal and written communication skills, including executive-level storytelling
• Familiarity with Risk and Compliance functions (preferred)
• Experience driving adoption of new technologies to maximize user value

Responsibilities

• Break down unclear business problems into structured, actionable workplans.
• Support the design and execution of initiatives that span multiple departments, ensuring alignment, clear ownership, and progress toward defined outcomes.
• Develop clear, simple materials that help executives and clients understand initiative status and impact.
• Offer objective views on how the organization is performing, where we can improve, and the actionable steps needed to realize the opportunities.
• Find opportunities to simplify processes and make the operating model easier to run.
• Drive adoption of new technology by supporting rollout planning, user readiness, and change management.
• Contribute to establishing standards for ways of working, delivery, and client service across the organization.
• Translate technical changes into clear, easy-to-use documentation for frontline teams.
• Facilitate training sessions to enable teams to learn new processes and tools.
• Conduct root-cause analysis on risk incidents and assess long-term control effectiveness.

Benefits

• Zinnia offers excellent career progression and competitive compensation.
• We offer great benefits, including health/dental insurance, parental leave, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees