Senior Manager- Total Rewards

Bishop Lifting Products Inc•Houston, TX

About The Position

The Senior Manager of Total Rewards is responsible for the strategic design, governance, administration, and continuous improvement of the company’s total rewards programs across the United States and Canada. This role supports a multi-site manufacturing and production workforce and requires a strong player-coach leadership style. The Senior Manager must be equally capable of setting strategy and operating within the details of benefit administration, compensation governance, payroll, and systems implementation. The role oversees benefits, variable compensation programs, workers’ compensation, and claims management. The Senior Manager serves as the formal plan administrator and document owner for all variable compensation and incentive programs and leads related systems implementations and process enhancements. The position works cross-functionally with HR, Finance, Operations, Legal, and external vendors.

Requirements

8–12+ years of progressive total rewards experience.
Demonstrated experience in manufacturing, industrial, or production-based environments.
Deep expertise in benefits administration and compensation governance.
Proven experience administering variable compensation and incentive plans.
Experience managing workers’ compensation programs.
Demonstrated success leading HRIS, payroll, or benefits system implementations.
Advanced Excel proficiency (financial modeling, pivot tables, data analysis).
Must be able to pass a pre-employment drug test and background check.
Must be authorized to work in the United States without sponsorship.

Responsibilities

Total Rewards Strategy & Program Design
Develop and execute a comprehensive total rewards strategy aligned with business objectives.
Design and administer competitive health, welfare, retirement, and ancillary benefit programs in the U.S. and Canada.
Lead broker relationships and annual renewal negotiations.
Ensure programs effectively support hourly, production, and field-based employee populations.
Compensation Plan Governance
Serve as formal administrator of all variable compensation and incentive plans.
Own and maintain all plan documents, eligibility criteria, summaries, and governance materials.
Ensure compliance, documentation accuracy, and internal controls.
Oversee eligibility tracking, payout calculations, validation, and audit processes.
Partner with Finance to validate financial impact and payout accuracy.
Lead development and communication of incentive plan materials.
Benefits & Payroll Administration Oversight
Maintain hands-on involvement in benefits and payroll administration processes.
Ensure accuracy of enrollments, payroll deductions, vendor file feeds, and compliance reporting.
Establish and refine internal controls and process documentation.
Step into operational responsibilities as needed.
Workers’ Compensation & Claims Management
Oversee workers’ compensation program and claims administration.
Monitor trends and implement mitigation strategies in partnership with Safety and Operations.
Work along with safety and lead return-to-work and cost containment initiatives.
Systems & Implementation Leadership
Lead HRIS, payroll, benefits, and compensation system implementations and enhancements.
Oversee vendor selection, testing, integration, and rollout.
Drive process automation, system optimization, and data integrity initiatives.
Provide change management leadership during implementations.
Data, Reporting & Analytics
Utilize advanced Excel and analytical tools for modeling and reporting.
Develop dashboards for benefits spend, incentive payouts, and claims trends.
Maintain tracking of compliance deadlines and governance requirements.
Provide executive-level reporting and financial insights.
Training & Communication
Develop and deliver education programs on total rewards offerings.
Lead communication strategy for open enrollment and incentive programs.
Travel to field locations to provide leadership support and training.