Senior Manager, Technology Operations

Walmart•Bentonville, AR

20h•$90,000 - $180,000

About The Position

Position Summary... What you'll do... Walmart is transforming its entire network to deliver to customers whenever and wherever they want. At the center of this transformation is an intelligent orchestration layer that receives millions of automated and manual inputs from across the enterprise. Its job is critical: determine exactly when a customer will receive their item (the Item Promise Date) and identify the most efficient, cost-effective delivery path to make that promise a reality. When a customer sees "Arrives by Tomorrow," it’s because Engine solved a thousand-piece puzzle in milliseconds. The Role: Business Lead We are looking for a high-impact business leader, a catalyst with "Ownership DNA" who doesn't just manage a queue but drives the business forward. You will be a key leader on the business team, ideating and delivering the post-transaction capabilities that drive customer acquisition, retention, and profitability for Walmart eCommerce. What You’ll Do You will operate within a strategic framework: Discovery: You are a visionary who seeks out "net-new" opportunities. You will identify gaps in our sourcing or promise capabilities, quantify the business impact, and independently build the Business Requirements. Project Management: You are the "heartbeat" of your initiatives. You will partner deeply with Product and Tech teams, ensuring every stakeholder stays aligned with the original vision and hits every milestone from prototype to launch. Root Cause Analysis: You will dive into the data to solve complex problems in real-time, developing sustainable solutions that improve our tech-focused sourcing capabilities. Executive Communication: You will distill technical complexity into clear, high-level "so-whats." You’ll build enterprise-level story arcs for everyone from peers to board members, gaining buy-in with brevity and clarity. About You You Thrive in Ambiguity: You naturally apply structure and frameworks to accelerate results in a fast-paced environment. You’re a Storyteller: You know how to tailor a message to your audience, ensuring the strategic core is never lost in the technical weeds. You’re a Negotiator: You can influence without authority across a massive matrix of cross-functional stakeholders (Finance, SCM, Store Ops, Engineering). You’re Entrepreneurial: You have a relentless drive to shape business strategy and "leave no stone unturned" to find the best possible solution for the customer. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Discovery: You are a visionary who seeks out "net-new" opportunities. You will identify gaps in our sourcing or promise capabilities, quantify the business impact, and independently build the Business Requirements.
Project Management: You are the "heartbeat" of your initiatives. You will partner deeply with Product and Tech teams, ensuring every stakeholder stays aligned with the original vision and hits every milestone from prototype to launch.
Root Cause Analysis: You will dive into the data to solve complex problems in real-time, developing sustainable solutions that improve our tech-focused sourcing capabilities.
Executive Communication: You will distill technical complexity into clear, high-level "so-whats." You’ll build enterprise-level story arcs for everyone from peers to board members, gaining buy-in with brevity and clarity.