Senior Manager, Technology and Operations Integration

Chipotle Mexican Grill•Newport Beach, CA

34d•$131,000 - $183,500

About The Position

As the Senior Manager Technology and Operations Integration, you will be responsible for overseeing all operational aspects of digital and process innovation ensuring standardization of systems, tools and protocols across all restaurants enabling consistency at scale. Additionally, you will be accountable for ensuring flawless in-restaurant execution of our web/mobile ordering, delivery and catering platforms while streamlining back of house processes leveraging technology.

Requirements

Bachelor's Degree (BA/BS) from 4-year college or university preferred.
5-7 years of relevant work experience in Restaurant Operations
Experience managing vendor relationships within the restaurant or food service industry
Experience in project management preferred

Responsibilities

Establish and oversee and/or manage development, testing and implementation of back of house continuous improvement road map and all digital related initiatives. Validate and enhance restaurant SOP's and established routines.
Successfully manage complex projects and platforms requiring cross functional collaboration.
Oversee and/or manage programs, report progress on project plans for implementation and improvement initiatives while coordinating dependencies across key stakeholders.
Lead collaboration efforts with vendors to proactively seek out innovative solutions streamlining and optimizing back of house processes. Presents these solutions to appropriate cross-functional teams and leadership.
Drive alignment and confidently present insights and recommendations to program teams, senior leadership and restaurant teams with clarity and ease.
Attain qualitative and quantitative feedback throughout the test to hone operational processes & procedures.
Provide actionable insights and innovative solutions that balance operational and business needs.
Develop and coach direct report(s) into future leaders within the organization.
May perform other duties as assigned.