Senior Manager, Supply Chain Fulfillment - North America

Terumo BCT, Inc. • Denver, CO

1d • Remote

About The Position

At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.
We’re seeking a Senior Manager, Supply Chain & Fulfillment Leader for North America to own end‑to‑end logistics, warehousing, and S&OP execution for a critical region that supports long‑term business growth. This highly visible role sits on both regional and global leadership teams and drives strategy across network design, inventory planning, trade compliance, 3PL partnerships, and operational excellence—balancing service, cost, and scalability over a 5‑year horizon. You’ll collaborate closely with Sales, Marketing, Quality, Regulatory, and Operations while leading a team through transformation initiatives, advanced planning systems, and continuous improvement. Ideal candidates bring deep global supply chain expertise, strong people leadership, and a passion for building high‑performing, standardized, and customer‑focused supply chains in a growing, multinational environment.

Requirements

• Bachelor’s degree or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.
• Minimum 10 years’ experience.
• Experience in directly related fields, with the most recent years in progressive management positions.
• Owning/Facilitating S&OP process at a regional/global level.
• Advanced Planning System’s (Demand & Supply) Implementation and maturity building – Gains, IBP, Kinaxis.
• ERP system expertise and Logistics/warehousing – SAP (experience of ECC to S4 transformation), Transportation Management, Global Trade Management, 3PL / Freight Forwarder integration.
• Proven leadership and managerial abilities demonstrated by developing, coaching, and training others in an organizational setting.
• Demonstrated management experience with warehouse operations, transportation modes and requirements, international shipping requirements, import, export compliance and management, warehouse management, and warehouse facility operations, including benefits and risks of shipping modes and storage method alternatives.
• Has demonstrated experience with 3PL and 4PL/LLP suppliers.
• Subject matter expertise in inventory control methods, inventory expiration requirements, and achieving metrics.
• Understanding of accounting and finance in order to analyze costs and benefits of strategies, projects, or initiatives.
• Ability to manage projects while successfully meeting budget and schedule constraints and project objectives.
• Planning skills to establish project schedules, manage projects, set priorities, set objectives, and negotiate deadlines.
• Successful experience working proactively in a global environment developing strong linkages at many levels.
• Knowledge and use of relevant PC software applications and skills to use them effectively.
• Demonstrated ability to communicate effectively both verbally and in writing.

Responsibilities

• Active member of the Commercial Regional Leadership Team and Global Supply Chain Fulfillment Leadership Team.
• Manages and provides leadership for the functional group’s development, direction, and effectiveness, adhering to organizational policies and processes and supporting overall business and corporate objectives.
• Develops and executes the regional network (warehouse/logistics) strategy optimizing service and cost and enabling the 5-year business growth plan aligned with Global Fulfillment harmonization and standardization strategy.
• Provides expertise and responsibility for regions’ import/export functions and compliance, including trade and security regulatory compliance.
• Manages operating expenses of assigned departments and company codes, as well as logistics services spend for assigned region.
• Manages freight payment audit company for business within the region, directing audit savings and reporting.
• Develops and maintains successful relationship and contract management of the 3rd party warehouse and logistics suppliers.
• Measure, monitor and report monthly KPIs, making sure performance is in line with target and identifying root cause and corrective actions to address logistics issues.
• Collaborate with Marketing, Sales, Regulatory, Quality and Operations to effectively and compliantly service customers.
• Ensures sufficient product flow to customers in assigned regions, in alignment with Global Sales, Inventory and Operations Planning (SIOP) processes and strategies that meet service level objectives:
• Drives 24m month demand plan at code country level @ 80%+ Accuracy.
• Aligns demand, supply and cost at country level ensuring full transparency across the multifunctional team through Sales & Operations Planning hierarchy & Calendar.
• Secures and manages inbound supply from both internal and external suppliers to support inventory policy and sales requirements for equipment, disposables, solutions, and spare parts meeting service and cashflow targets.
• Manages inventory obsolescence risk and transitions for new product introductions and phase outs, as well as write-offs and disposal.
• Supports Order-to-cash (OTC) process ensuring customer satisfaction and internal requirements.
• Manages customer complaints related to deliveries and logistics, ensuring response and resolution within customer time frame expected.
• Implements solutions for continuous improvements, supporting the business in maximizing sales and profit with optimal logistics cost, assuring quality and high service level performance.
• Owns Supply Chain Strategy for Region (5-year horizon) to ensure Supply Chain can support business growth
• Active contributor to Global Supply Chain Strategy – People, Process, System.

Benefits

• At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level