Senior Manager, Solutions Engineering (Strategic)
About The Position
We are looking for a Sr. Manager, Solution Engineering Strategic Accounts to join our team at LaunchDarkly. You will manage a team of Solution Engineers who are technical experts and trusted advisors for our customers and prospects. Solution Engineers help qualify and close opportunities through sales presentations, product demonstrations and Technical Validation (ie: Proof of Values (POVs)). You will take an active role in the region for supporting customer facing activities and engagements for our large accounts. You will ensure tight collaboration and knowledge sharing across our broader go-to market teams and product teams. LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees. Our goal is to help DevOps teams build better software, faster.
Requirements
- A minimum of 12-15 years of related experience with a Bachelor’s degree; or equivalent experience. At least 5 years of leadership experienc.
- Familiarity of MEDDIC / Command of the Message or similar qualification framework
- Deep understanding of DevOps industry trends and tooling
- Excellent leadership, communication and interpersonal skills with the ability to effectively collaborate and build relationships with cross-functional teams and external stakeholders
- Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and requirements
Responsibilities
- Lead and oversee day-to-day operations of the Solutions Engineering team, ensuring alignment with organizational goals and effective support for complex, strategic sales opportunities
- Partner closely with Sales leadership to shape and execute demonstration strategies, technical proposals, and customer engagement models across key accounts
- Drive continuous improvement by evaluating team performance metrics and synthesizing frontline feedback to refine tools, processes, and internal documentation
- Develop and implement onboarding and development programs, including coaching, shadowing, and skill advancement plans that support both individual and team capability growth
- Conduct performance evaluations and lead career development initiatives by creating and executing individualized development plans that support long-term professional progression
- Collaborate with Talent Acquisition to define team requirements, lead structured interview processes, and contribute to hiring decisions to scale team capabilities
- Serve as a strategic liaison between Solutions Engineering and cross-functional stakeholders (e.g., Product, Marketing, Support), facilitating escalation of customer insights to drive solution innovation and operational efficiency
Benefits
- Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
