Senior Manager Social Commerce

Henkel group • Culver City, CA

1d • $120,000 - $135,000

About The Position

We are building a Social Commerce Center of Excellence to scale TikTok Shop and future social commerce platforms across a multi-brand portfolio. This role will serve as the commercial and strategic owner of Social Commerce, with TikTok Shop as the primary growth engine in 2026. This is a senior, high-impact role with full accountability for P&L, platform strategy, governance, and cross-functional leadership, working across brands, agencies, supply chain, and operational partners.

Requirements

• Proven experience in Social Commerce, Marketplace, or eCommerce growth roles
• Strong commercial acumen with P&L ownership experience
• Ability to operate at both strategic and executional levels
• Experience managing agencies and external partners
• Comfortable leading ambiguity and building new capabilities from the ground up
• Strong stakeholder management and executive communication skills

Nice To Haves

• Hands-on experience with TikTok Shop or comparable social commerce platforms strongly preferred

Responsibilities

• Own the Social Commerce commercial strategy and P&L, with TikTok Shop as the core focus
• Lead platform relationships (TikTok today; additional social commerce platforms over time)
• Define GMV targets, growth strategy, and execution roadmap across brands
• Govern promotions, pricing frameworks, commission structures, and paid media investments
• Oversee agency strategy and ensure execution aligns with business objectives, efficiency, and brand standards
• Drive cross-brand alignment and establish consistent ways of working through the CoE
• Build and scale the Social Commerce team in a phased and performance-driven approach
• Partner closely with Supply Chain, Operations, Finance, Agency and Brand teams to ensure readiness and scalability
• Translate performance data into clear insights, actions, and leadership updates
• Act as the senior point of escalation and decision-making for Social Commerce initiatives

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees