Senior Manager, SMB Sales

1Password•Austin, TX

28d•Hybrid

About The Position

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Senior Manager, SMB Sales is a second-line sales leader responsible for driving strategy, execution, and performance across the SMB (Small and Medium-sized Business) segment in North America. This role leads a team of Sales Managers who in turn lead teams of Account Executives to deliver exceptional revenue growth, operational rigor, and a high-performance culture. Aligned to either the East or West SMB territory, the Senior Manager sets strategic direction, coaches and develops people leaders, ensures predictable execution, and strengthens cross-functional alignment with Marketing, Sales Development, Enablement, RevOps, and Customer Success. Expectations of this role While currently designated as a remote role, this role will eventually be designated as an in-office role based out of Austin. You will be expected to work from 1Password’s Austin location on a full-time basis (3-5 days/week).

Requirements

8+ years of SaaS (Software As a Service) sales leadership experience, including 2+ years managing people leaders (second-line leadership); cybersecurity experience preferred.
Proven ability to drive revenue growth and scale high-performing SMB or Commercial sales teams.
Demonstrated success setting strategy and translating it into measurable, repeatable execution.
Strong executive presence and communication skills, with the ability to influence and partner across the organization.
Deep understanding of SMB sales motions, including inbound, outbound, and partner-led approaches.
Proficiency with Salesforce, Looker, Outreach, Sales Navigator, and other sales productivity tools.
Analytical, data-driven decision-maker skilled at diagnosing performance trends and improving forecast accuracy and pipeline health.
Experience coaching and developing managers, with a focus on talent growth and succession planning.

Nice To Haves

Familiarity with 1Password or similar security and productivity tools.

Responsibilities

Define and drive the SMB Sales strategy for the assigned territory, setting clear annual and quarterly expectations for Sales Managers and their teams.
Lead, develop, and mentor Sales Managers to strengthen leadership capability, performance management, and team health.
Build and maintain a predictable, data-driven SMB sales motion with disciplined pipeline management, accurate forecasting, and consistent execution.
Implement scalable processes, operational cadences, and inspection frameworks to ensure rigor across the sales organization.
Partner cross-functionally with Marketing, SDR (Sales Development Representatives), Enablement, RevOps, and Customer Success to improve lead flow, refine GTM (Go To Market) execution, and enhance customer experience across the SMB lifecycle.
Use performance insights, competitive intelligence, and market trends to identify opportunities, address risks, and continuously improve regional performance.
Foster a culture of inclusion, psychological safety, accountability, and continuous improvement.
Represent the SMB field organization in strategic planning forums, elevating customer insights and frontline feedback to influence broader company strategy.
Lead organizational change by clearly communicating objectives, resolving challenges, and ensuring successful adoption of new tools, processes, and systems.
Invest in leadership development and succession planning across the SMB organization by providing structured coaching, career development, and growth opportunities.

Benefits

immediate participation in 1Password's benefits program (health, dental, 401k and many others)
utilization of our generous paid time off
an equity grant and, where applicable, participation in our incentive programs
Maternity and parental leave top-up programs
Competitive health benefits
Generous PTO policy
RSU program for most employees
Retirement matching program
Free 1Password account
Paid volunteer days
Peer-to-peer recognition through Bonusly
Remote-first work environment