Senior Manager, Sales Systems - Tools & Reporting

The Coca-Cola Company • Atlanta, GA

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About The Position

The Senior Manager, Sales Systems - Tools & Reporting is responsible for the day‑to‑day operational health, adoption, and effective use of the TPM system. This role leads system monitoring, issue resolution, deployment execution, user training, and first‑level operational support while partnering closely with Sales, Finance, IT, and Platform Services. The Senior Manager acts as a functional expert, ensuring data integrity, compliance, and consistent execution of pricing, rebate management, and business planning processes, while continuously identifying opportunities to improve system performance, reporting, and business outcomes. What you’ll do for us? Accountable for the daily operational routines required to maintain TPM system health, including proactive monitoring of tool functionality, rapid identification of defects, and validation of data integrity; steers issues through correction, stabilization, and sustained resolution Owns intake and response for the system hotline email, ensuring timely triage, clear communication, and immediate action on urgent or business‑critical issues Provides day‑to-day oversight of deployment teams and key business partners, managing execution against defined timelines, milestones, and deliverables Leads end‑user enablement and adoption, designing and facilitating large‑scale training events and ongoing learning sessions to support effective TPM usage Develops, maintains, and curates training materials, job aids, and supporting documentation, ensuring content remains current with system updates and evolving business processes Conducts regular audits of system usage and access to ensure alignment with corporate policies, governance standards, and compliance requirements Serves as the first level of leadership and functional support for customer teams, coaching users on best practices and resolving usage, process, and data‑related challenges Acts as a senior subject matter expert and expert user of the TPM system, enabling knowledge transfer and supporting onboarding of new and existing Coca‑Cola users Builds and sustains strong working relationships with Sales, Platform Services, Finance, and IT, aligning operational execution with business planning and commercial needs Tracks, monitors, and manages progress against key milestones for pricing, rebate management, business planning, and business plan execution, escalating risks and dependencies as needed Identifies and drives incremental improvements in Business Intelligence usage, enhancing reporting, insights, and performance tracking to support revenue growth and gross profit outcomes Recommends and supports implementation of system and process enhancements to strengthen business plan management, user experience, and operational effectiveness Designs, builds, and maintains end-to-end Power BI reports and dashboards, from data sourcing and transformation through modeling, visualization, and published delivery. Partners with IT and data teams to shape data upstream leveraging SQL and analytical techniques, ensuring scalable models, performant queries, and analytically sound reporting structures. Ensures reporting solutions are secure, performant, and fit for enterprise use, including appropriate data models, access controls, and optimization techniques.

Requirements

• Bachelor's Degree or equivalent work experience.
• At least 4-5 years of CPG industry and/or Sales Tools and Reporting experience.
• Ideal candidate will have strong end- to- end knowledge of sales & sales systems, policy management, and operations experience.
• Industry Knowledge: Knowledge of CPG industry business systems and the back- shop processes to support and maintain the business.
• Client Relationship: Ability to foster relationships across multiple functional teams.
• Experience leveraging the following key data systems: Planning & forecasting / enterprise analytics: Matrix, CAS Transformer, Power BI (enterprise dashboards, report development, data modeling, DAX measures, performance tuning, row‑level security), analyze in Excel Data querying & analysis: SQL Financial & sales reporting systems: SAP, Oracle Performance management & execution metrics Microsoft applications: Advanced Excel, PowerPoint, Word

Responsibilities

• Accountable for the daily operational routines required to maintain TPM system health, including proactive monitoring of tool functionality, rapid identification of defects, and validation of data integrity; steers issues through correction, stabilization, and sustained resolution
• Owns intake and response for the system hotline email, ensuring timely triage, clear communication, and immediate action on urgent or business‑critical issues
• Provides day‑to-day oversight of deployment teams and key business partners, managing execution against defined timelines, milestones, and deliverables
• Leads end‑user enablement and adoption, designing and facilitating large‑scale training events and ongoing learning sessions to support effective TPM usage
• Develops, maintains, and curates training materials, job aids, and supporting documentation, ensuring content remains current with system updates and evolving business processes
• Conducts regular audits of system usage and access to ensure alignment with corporate policies, governance standards, and compliance requirements
• Serves as the first level of leadership and functional support for customer teams, coaching users on best practices and resolving usage, process, and data‑related challenges
• Acts as a senior subject matter expert and expert user of the TPM system, enabling knowledge transfer and supporting onboarding of new and existing Coca‑Cola users
• Builds and sustains strong working relationships with Sales, Platform Services, Finance, and IT, aligning operational execution with business planning and commercial needs
• Tracks, monitors, and manages progress against key milestones for pricing, rebate management, business planning, and business plan execution, escalating risks and dependencies as needed
• Identifies and drives incremental improvements in Business Intelligence usage, enhancing reporting, insights, and performance tracking to support revenue growth and gross profit outcomes
• Recommends and supports implementation of system and process enhancements to strengthen business plan management, user experience, and operational effectiveness
• Designs, builds, and maintains end-to-end Power BI reports and dashboards, from data sourcing and transformation through modeling, visualization, and published delivery.
• Partners with IT and data teams to shape data upstream leveraging SQL and analytical techniques, ensuring scalable models, performant queries, and analytically sound reporting structures.
• Ensures reporting solutions are secure, performant, and fit for enterprise use, including appropriate data models, access controls, and optimization techniques.

Benefits

• Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
• Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.
• A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees