Senior Analyst, Sales Systems & Tools

Proofpoint•Prior Lake, MA

About The Position

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Role Summary We are seeking a Senior Analyst, Sales Systems & Tools to help evolve and scale the systems, tools, and workflows that power our global revenue organization. This role sits at the intersection of Sales Operations, technology, and process design—combining hands-on system improvement with cross-functional initiative support. You will play a key role in improving Salesforce, enhancing data quality, and supporting how we evaluate and optimize our broader sales systems and technology ecosystem. This is an ideal role for someone who enjoys solving complex problems, working through ambiguity, and delivering measurable improvements in a large, enterprise environment. You will partner closely with Sales Operations leadership, IT, Finance, Marketing, and Sales Enablement, contributing to initiatives that impact seller productivity, data integrity, and tooling effectiveness. Key Focus Areas 1. Salesforce, Data & Process Improvement Lead initiatives to improve Salesforce usability, data quality, and workflow efficiency across the lead-to-cash lifecycle Translate business needs into scalable system solutions, partnering with IT to design, build, and iterate Identify and resolve root causes of system friction, reporting inconsistencies, and process inefficiencies Provide ongoing support for Salesforce and Clari to ensure data accuracy, reporting reliability, and continuity of day-to-day sales operations 2. Sales Technology Portfolio & Governance Drive visibility into the sales technology ecosystem, including tool purpose, usage, cost, and renewal timelines Partner with Finance, IT, Security, and Procurement to support tool evaluations, renewals, and investment decisions Monitor adoption and value realization to identify optimization or consolidation opportunities Support a structured intake and evaluation process for new tools and enhancements Contribute to cross-functional forums related to sales tooling and technology strategy 3. Productivity, Innovation & Initiatives Deliver a portfolio of sales productivity and process improvement initiatives annually Identify and implement automation opportunities across systems and workflows Partner with stakeholders to pilot and scale AI-enabled capabilities that improve seller efficiency Support cross-functional initiatives, including tool evaluations and platform decisions 4. Strategic Programs & Cross-Functional Initiatives Focus on discrete, high-priority initiatives with cross-functional and leadership visibility (e.g., major tool evaluations, platform decisions) Support and help drive high-impact, cross-functional initiatives related to sales technology and process transformation Contribute to tool and platform evaluations by coordinating inputs, building analysis, and supporting recommendation development Help structure timelines, track progress, and ensure alignment across stakeholders Drive day-to-day coordination and execution of select high-priority initiatives (e.g., sales enablement platform evaluations or tooling transitions), including managing timelines, stakeholder alignment, and deliverables in partnership with leadership What It Takes to Be Successful Comfortable working in environments that are evolving and not yet fully standardized Strong problem-solving skills with the ability to diagnose root causes and navigate ambiguity Ability to drive progress through cross-functional alignment in a matrixed organization Ownership mindset—following problems through to resolution Ability to balance strategic thinking with hands-on execution Required Qualifications 6+ years of experience in Sales Operations, Revenue Operations, or Business Systems roles, preferably within mid-size to large B2B organizations with complex or evolving systems and processes Strong hands-on experience with Salesforce Sales Cloud (configuration, reporting, workflows) and CPQ Proven ability to translate business needs into system solutions and partner with technical teams to deliver Experience supporting cross-functional initiatives with measurable outcomes Experience working with imperfect or evolving Salesforce environments, including data quality challenges and process standardization efforts High proficiency in Salesforce reporting, Excel, and process/workflow design Strong collaboration and communication skills across Sales, IT, Finance, Marketing, and Enablement Preferred Qualifications Salesforce Consultant or equivalent certification (or willingness to obtain within first year) Experience with Clari or similar forecasting tools Familiarity with lead-to-cash processes and SaaS GTM models Experience supporting Sales Enablement (training, documentation, adoption) Exposure to sales technology evaluation, vendor management, or tool consolidation efforts, including supporting analysis, stakeholder coordination, or recommendation development Why This Role Matters Sales tools and processes are foundational to how we scale. In this role, you will directly impact how effectively our sellers operate and how leadership makes decisions—through strong execution, structured analysis, and partnership with leadership on strategic initiatives. You will play a central role in improving how our sales organization operates at scale—helping shape both day-to-day execution and how we evolve our technology and processes over time. You will help ensure we are using the right tools, in the right way, while continuously improving the systems and workflows that power our revenue engine. #LI-JK1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected]. How to Apply Interested? Submit your application along with any supporting information- we can’t wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 136,200.00 - 214,005.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 112,700.00 - 177,100.00 USD All other cities and states excluding those listed above: Base Pay Range: 101,600.00 - 159,720.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together. This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.

Requirements

Comfortable working in environments that are evolving and not yet fully standardized
Strong problem-solving skills with the ability to diagnose root causes and navigate ambiguity
Ability to drive progress through cross-functional alignment in a matrixed organization
Ownership mindset—following problems through to resolution
Ability to balance strategic thinking with hands-on execution
6+ years of experience in Sales Operations, Revenue Operations, or Business Systems roles, preferably within mid-size to large B2B organizations with complex or evolving systems and processes
Strong hands-on experience with Salesforce Sales Cloud (configuration, reporting, workflows) and CPQ
Proven ability to translate business needs into system solutions and partner with technical teams to deliver
Experience supporting cross-functional initiatives with measurable outcomes
Experience working with imperfect or evolving Salesforce environments, including data quality challenges and process standardization efforts
High proficiency in Salesforce reporting, Excel, and process/workflow design
Strong collaboration and communication skills across Sales, IT, Finance, Marketing, and Enablement

Nice To Haves

Salesforce Consultant or equivalent certification (or willingness to obtain within first year)
Experience with Clari or similar forecasting tools
Familiarity with lead-to-cash processes and SaaS GTM models
Experience supporting Sales Enablement (training, documentation, adoption)
Exposure to sales technology evaluation, vendor management, or tool consolidation efforts, including supporting analysis, stakeholder coordination, or recommendation development

Responsibilities

Lead initiatives to improve Salesforce usability, data quality, and workflow efficiency across the lead-to-cash lifecycle
Translate business needs into scalable system solutions, partnering with IT to design, build, and iterate
Identify and resolve root causes of system friction, reporting inconsistencies, and process inefficiencies
Provide ongoing support for Salesforce and Clari to ensure data accuracy, reporting reliability, and continuity of day-to-day sales operations
Drive visibility into the sales technology ecosystem, including tool purpose, usage, cost, and renewal timelines
Partner with Finance, IT, Security, and Procurement to support tool evaluations, renewals, and investment decisions
Monitor adoption and value realization to identify optimization or consolidation opportunities
Support a structured intake and evaluation process for new tools and enhancements
Contribute to cross-functional forums related to sales tooling and technology strategy
Deliver a portfolio of sales productivity and process improvement initiatives annually
Identify and implement automation opportunities across systems and workflows
Partner with stakeholders to pilot and scale AI-enabled capabilities that improve seller efficiency
Support cross-functional initiatives, including tool evaluations and platform decisions
Focus on discrete, high-priority initiatives with cross-functional and leadership visibility (e.g., major tool evaluations, platform decisions)
Support and help drive high-impact, cross-functional initiatives related to sales technology and process transformation
Contribute to tool and platform evaluations by coordinating inputs, building analysis, and supporting recommendation development
Help structure timelines, track progress, and ensure alignment across stakeholders
Drive day-to-day coordination and execution of select high-priority initiatives (e.g., sales enablement platform evaluations or tooling transitions), including managing timelines, stakeholder alignment, and deliverables in partnership with leadership

Benefits

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
flexible time off
a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option

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