Senior Manager, Sales Force Effectiveness & Automation
About The Position
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime. Your unique talents will help patients on their journey to wellness. We are searching for the best talent for a Senior Manager, Sales Force Effectiveness & Automation. The preferred location is for one to be based in Jacksonville, FL. Remote work options may be considered on a case-by-case basis and if approved by the Company. This individual will lead a team of dedicated resources in the development of Sales Force Effectiveness and Automation strategies and oversee deployment of innovative solutions that drive effectiveness, efficiency, and enablement via a modern and seamless eco-system of technology built on intelligence and data science. Included in effectiveness and efficiency are more traditional SFE activities including Sales Force sizing, structure design, call planning, segmentation, incentive compensation, Customer Relationship Management (CRM) and analytics. This individual must collaborate with departments across the region to understand, address and present solutions to meet business priorities through field sales. Partnering with Field Sales and Commercial Leaders to shape solutions and gain buy-in, as well as work closely with IT building requirements and driving change management. This leader must be able to exercise independent discretion and judgment and solve complex problems taking latitude to change work processes and workflows where needed keeping the customer at the center. There is a high degree of complexity and collaboration required within scope of role. This individual must bring strong thought leadership to shape enterprise CRM and other technology solutions staying informed of new and emerging trends and capabilities.
Requirements
- Bachelor’s degree is required with preference for Business, Economics, Finance or Engineering or equivalent
- Minimum of five (5) years of progressive marketing, sales, commercial operations, finance, and analytics experience, or its equivalent with a strong track record of business results is required
- Development and deployment of modern CRM system like Salesforce.com, Veeva etc. is preferred
- Proven experience in people leadership is required
- Proven ability to motivate and influence cross-functional teams across in matrix organization is required
- Demonstrated expertise in PowerPoint & Microsoft Excel is required
- Experience working with data analytics and visualization software such as Tableau reporting systems is preferred
- Will require up to 10% domestic travel.
Nice To Haves
- MBA is preferred
Responsibilities
- Developing, measuring, and reporting on sales effectiveness performance with KPI indicators across a variety of initiatives
- Driving sales enablement through enhanced technological platforms and strategies; effectively modernizing CRM capabilities that will have a direct positive impact on sales performance
- Partnering with IT to implement new system capabilities and solutions
- Oversight of development and management of Compensation Strategy, Awards Program, Contests
- Influencing strategy and sales execution tactics across functions optimizing deployment, driving effectiveness, and improving efficiency
- Budgeting, ad hoc report generation & analysis
- Collaborate with Field Sales and Sales Leadership to attain voice of customer, drive enrollment, and advocacy
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
