Senior Manager, LTC & Digital Sales Effectiveness
About The Position
Axsome Therapeutics is seeking a Senior Manager, LTC/DSAM Field Effectiveness to build and lead the operational infrastructure for our new Long-Term Care (LTC) sales force targeting demand originating from facility-based settings. This role requires establishing entirely new analytical capabilities around facility-level data, transitioning from traditional physician-focused operations to facility-based commercial models. The position demands technical expertise in data integration, advanced analytics, incentive compensation and operational system design to support PointClickCare data onboarding. In addition this role will support an expanded Digital sales team on reporting, targeting to support geos that have solo coverage and incentive compensation. This role reports directly to the Director, Field Effectiveness. This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.
Requirements
- BS/MS/PhD in Engineering, Physics, Applied Physics, Statistics, Computer Science, or related quantitative field strongly preferred
- A minimum of 6 years of sales operations experience in the pharmaceutical or biotech industry (which may include work as a consultant or supplier to the industry)
- Expert-level SQL skills for complex queries, joins, and data manipulation. Advanced proficiency in Python (pandas, numpy) or R for data analysis and automation
- Advanced Excel capabilities including VBA/macros, Power Query, Power Pivot, and complex formula design
- Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles
Nice To Haves
- Experience in Sales Force Design, Alignment, Targeting, Call Planning, and Incentive Compensation
- Experience in omnichannel planning and supporting Veeva CRM applications
Responsibilities
- Lead PointClickCare data integration project to establish facility-based analytics infrastructure, including designing data ingestion pipelines, normalizing facility/resident data structures, and establishing regular refresh cadences
- Build facility-level targeting and segmentation models incorporating census data, prescribing patterns, payer mix, and formulary status
- Develop facility profiling algorithms that identify high-opportunity targets based on disease prevalence, current treatment patterns, and competitive dynamics
- Build comprehensive LTC analytics infrastructure linking LTC rep activity to facility adoption. Implement cohort analysis frameworks to track facility product productivity over time
- Manage ongoing reporting, alignment, call planning, and IC design and admin for the LTC and Digital sales force
- Redesign DSAM targeting to optimize reach and frequency based on whether the hcp is currently covered by dual or single in person sales reps
- Create dashboards and reporting tools showing LTC sales force performance versus traditional team across key metrics, facility-level trends, rep performance, and formulary tracking
- Create ad hoc analyses to identify field execution opportunities based on CRM engagement data and secondary data sources (PCC, Symphony).
- Support LTC and DSAM Sales leadership in the organization and coordination of National Sales Meetings and POA planning sessions
- Collaborate with broader Commercial Operations team on cross-team optimization initiatives
Benefits
- Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
